Senior Finance Systems Administrator

2 months ago

Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

**PLEASE NOTE**: PREVIOUS APPLICANTS NEED NOT REAPPLY

The role of the Senior Finance Systems Administrator is primarily an administration and help desk based role.

The daily tasks include providing end-user support for 800+ users throughout all areas of the system and the Trust.

This also includes dealing with queries, investigating problems and advising users on how best to use the system by analysing the ‘symptoms’ presented and tracking the user through to resolution.

Experience with eFinancials is not required, although proficiency using Microsoft Office, Teams, Excel, Word and PowerPoint are needed.

Ideally we require someone who is a quick learner and has a high level of computer literacy. Background in Finance is not necessarily required but any experience working in Customer Service is desired.

To support the administration and operation of core Finance and Procurement computer-based systems (Financial Systems)*

To investigate enquiries from users throughout the Trust, providing technical problem-solving support as required

Maintain the software, and implement changes to the Trust’s Corporate Finance reporting systems

To monitor and run interfaces between the Financial Systems and other Trust systems

To investigate and resolve invoice queries, liaising with Finance and Procurement teams

To support the Finance Systems Manager with their day to day activities
- Current Finance and Procurement computer-based systems include ABS efinancials (EFIN), Atticus (Inventory Management), BOXI/Qlikview (Reporting), Jedox (Budgeting) with interfaces from RESUS (NHS Supply Chain), JAC (Pharmacy) and ESR (Payroll)

We are a small team of 4 with the opportunity for hybrid working.

The role reports directly to the Finance Systems Manager and will also work alongside the Improvement and Development Manager and Head of Systems + Costing.

Core hours are 9-5 with 30 mins for lunch. Flexi time is available in accordance with line manager approval.

The Finance Department is a multi-cultural environment and maintains good working relationships with other areas of the Trust.
1. Develop a good working knowledge of the Financial Systems including EFIN, and additional Reporting tools.
2. Develop and maintain a specialist-level knowledge of the operating protocols underpinning Finance.
3. Setup and maintain, following documented procedures, master data in the Financial Systems. Accuracy of data entry is crucial for data integrity as information will be transferred to multiple systems and will be used for patient level costing.
5. Proactively work with the Trust’s Distribution, Accounts Payable, Procurement, End Users and Suppliers to ensure operational issues are resolved and invoices in dispute are dealt with and cleared ready for payment.
6. Perform data cleansing activities on all parts of the Financial Systems including working with Procurement to close old orders, purge suppliers and item master data and to manage blanket purchase agreements effectively.
7. Control user access to the Financial Systems, set up new users on receipt of correctly completed documentation and amend access as required.
8. Perform additional data maintenance tasks (following documented procedures).
9. Use the opportunity of ‘helpdesk’ calls to promote best practices.
10. Responsible for the proper and safe use of IT equipment and software by users.
11. Give guidance to users on their operation of/selection from a standard suite of report templates. Run specific reports and extract data from the Financial Systems as required.
12. Test new releases of software, hot fixes and upgrades by performing end-to-end testing on relevant areas of the system, documenting outcomes and reporting any issues encountered.
13. Review the system and processes and suggest enhancements or changes as appropriate based on lean methodology.
14. Provide training on various elements of the Financial Systems as required.
15. Liaise with the system provider to resolve technical system faults, accounting errors and to maintain the log of support calls.
18. Ensure that the present Financial Systems are supported and developed throughout the Trust through continued monitoring of the Trust’s efinancials Helpdesk (user-help facility)

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