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Credit Controller
4 months ago
**Marlowe Fire & Security Group** are the fastest growing and most innovative consortium of fire life safety and security service providers in the UK. Due to **enormous growth,** we're looking for a **Credit Controller** to join us on a temporary basis until March 2024 to work as part of the team to ensure that accurate and effective customer service is provided across all functions withinthe business, always Maintaining a professional & courteous approach, supporting out customer charter. This opportunity will be on a work from home basis.
**Key Responsibilities**
- Achieving monthly individual and team cash collection targets.
- Achieving Debtor Day Target by reducing overdue debt.
- Weekly Meeting with Stakeholders concerning ledger
- Updating Credit Insurance Levels
- Minimum of 10% travel a month to Nottingham sites
- Sending 7-day letter and cases legal
- Processing online Credit Card payments.
- Bank Reconciliations
- Posting of payments and allocation on customer accounts
- Responsible for opening new customer accounts, performing credit checks and setting credit limits.
- Assess credit of existing customers/ authorising removal of STOP status.
- Liaise with customers and internal departments to resolve queries in a timely and professional manner.
- Dispute Management
- Record and maintain accurate chase history of customer's account.
- Issuing statements/ copy invoices.
- Collating account history/ documentation for commencement of legal action.
- Supporting the Credit Control Team Leader in maintaining the Department as a support function of the business.
- Any other ad hoc task as and when required.
**Essential**:
- Personality
- Energy, Drive and Enthusiasm
- Proficient in excel spreadsheets
- Professional and organised
- Good telephone manner
- Computer literate
- Experience of Sage Line 200 & Cash4Windows preferred
**Desirable**:
- Knowledge of Contracts
- Knowledge of Retentions
Marlowe Fire & Security Group is the fire life safety and security division of Marlowe Critical Services Together, we are the UK's fastest growing and most innovative consortium of fire life safety and security service providers providing protection to ourcustomers property and people. Consisting of 8 established and complimentary brands: ACL, BBC Fire & Security, FAFS Fire & Security, FSE Fire & Security, Hadrian Technology, Island Fire Protection, Marlowe Fire & Security, Marlowe Kitchen Fire Suppression,Morgan Fire Protection.
**What we offer**
As part of the Marlowe Fire and Security team you will have access to some great benefits including:
- Basic Salary between £21.5K - £24.5
- Bonus opportunities
- Pension
- Life Assurance
- Free, secure, onsite parking
- Free onsite gym
- Paid Refer a Friend Scheme
- Mental Health & Well-being Scheme
- Employee Recognition Scheme
- Birthday Holiday
- Additional Day holiday for each full year of completed service (up to 25 days)
- Development and progression opportunities
**Additional information**
**Equal Opportunities**
At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers.
We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
