Senior Administrator
2 weeks ago
If you are an experienced Administrator with experience in transport, then this is the role for you
Time Appointments are delighted to be working on behalf of leading company in the Ipswich area who are looking for a new friendly and enthusiastic face to join their team
**Key Responsibilities**
- Order processing and confirmation.
- Liaise with Customers, Customs and Hauliers ensuring all documents are received within the designated time frame.
- Supporting the sales team in account management in the event of service queries or issues
- Resolving queries and invoice/charge queries on behalf of the customer with the support of the finance and sales team.
- Carry out various administrative tasks, including preparing and handling all relevant documentation.
- Updating customer details on the CRM (Customer Relationship Management) system
- Supporting the transport team with vehicle planning and route efficiency by delivering general administration as required and performing data analysis and key reports
- Establish and develop good working relationships with all stakeholders, including Customers, Drivers, Transport Manager, the Sales team, and third-party contractors
**Skills Required**:
- Excellent communication skills both written and verbal
- Ability to plan, organise and prioritise workload effectively
- Experience in working to tight deadlines
- Good attention to detail
- Good geographical knowledge of the local area
- Strong PC skills - knowledge of Microsoft Office Suite
- Minimum GCSE Grade 4 or above (or equivalent) in English and Maths.
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