Booking Clerk/receptionist

2 months ago


Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

To provide an efficient and responsive patient administration and appointment booking service, in accordance with Trust policies and standards relating to confidentiality and customer care.
- To manage a large volume of calls daily using the Shoretel Telephone system.
- Actively take part in implementing, maintaining and improving the departments computer systems and the processes required to meet the demands of the new technology.
- Ensure that the professional image and high standards of the Trust are maintained at all times.
- Adhering to the Trusts policies, systems and procedures (including the Trusts Confidentiality Policy).
- To adhere to the procedures, protocols and guidelines of the Human Fertilisation and Embryology Authority (HFEA).



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