Care Coordinator

1 month ago

Bridgend, United Kingdom April Complete Care Solutions Full time

An opportunity has arisen for an efficient, organised, and experienced Care coordinator to join April on a flexible part time/full time permenant/temporary basis.

If you are passionate about providing the best in community care, thrive on managing your rota’s to an impeccable standard, and take pride in building relationships with your Care Assistants to gain their commitment and reliability then this role is for you

**Experience in CarePlanner or similar desirable.**

**Main Responsibilities include**

To be accountable to the Registered Manager for the smooth running of day-to-day Care Assistant communication.
- Line Manage and supervise allocated clients and Care Workers
- Monitor and maintain the electronic call times
- Ensure enquiries are recorded promptly and accurately with sufficient details.
- Ensure any changes to Client or Care Assistant needs and availability, is communicated to all relevant parties quickly and effectively. Ensure all changes are recorded in the appropriate places.
- Organise and coordinate 2 weekly staff rotas ensuring they are well planned taking into account travel time. Making sure run management is conducted daily to establish capacity.
- participate in on call 3 weekly
- conduct allocated client quarterly reviews
- Liaise as necessary with partner professionals and organisations (e.g. social workers, GPS, nurses) in respect of developing and delivering holistic, person-centred packages of care.
- Manage and maintain customer and carer files
- Experience in Careplanner desirable.

**Skills and Abilities**
- Extremely well organised, excellent planning and prioritising ability with high attention to detail
- Ability to support & nurture your staff through supervisions, spot checks & check in calls.
- Excellent communication skills
- Self-motivated and flexible, with a willingness to participate covering on call in cases 1 in 4
- Good computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge

**In return we offer a competitive salary and the following benefits**:

- A 9am to 5pm role.
- 23 days annual leave plus 8 days Bank Holidays
- Opportunity to work with caring and understanding team with a can-do attitude
- Ongoing mentoring and training

This is a great opportunity, with a fantastic company where we value all our staff members encouraging them to reach their full potential. Applicants must have NVQ 2 or equivalent. Access to a vehicle is essential

**Job Types**: Full-time, Part-time, Permanent, Temporary contract

**Salary**: £24,703.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Bridgend: reliably commute or plan to relocate before starting work (required)

**Experience**:

- providing care: 1 year (required)

Licence/Certification:

- NVQ Level 2 Health and Social Care (required)
- Driving Licence and access to a car (required)

Work Location: In person

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