Client Solutions Associate

3 weeks ago

London, United Kingdom Gerson Lehrman Group Full time

**Job Summary**

GLG’s **EMEA Public Equity team** is seeking a **Client Solutions Associate **in London who has a strong interest in excelling at best-in-class client service in a fast paced, and team-oriented environment.

This is a key role within GLG, you will be autonomously responsible for building new relationships with our experts, delivering value for clients and working with senior colleagues to maximise commercial growth opportunities within some of our region’s most important accounts.

We work with a prestigious and sophisticated client base at leading financial services institutions, including some of the world largest Asset Managers, Hedge Funds, Private Debt funds, Private Equity firms and Mutual Funds.

After completing an initial training period, **Client Solutions Associates **spend the first 12-18 months focused on recruiting new experts into GLG’s network and learning client service and project management skill-sets.

This role is based out of our London office & operates under GLG’s hybrid working policy. Working in Public Equity, you’ll be expected to work from the office 8x monthly. Further details will be provided to you during the interview process.

**Specific responsibilities include (but are not limited to)**:
Leveraging GLG’s network to match experts with clients, based on clients’ research needs

Daily interaction with GLG’s experts over the phone to qualify profiles to ensure exact fit for client projects

Enhancing your knowledge of the European credit market and client base

Supporting more senior team members on all aspects of client engagement, including researching topics and industries relevant to our clients

Driving key stages of project management to deliver value to clients, executing time-sensitive projects within a specialised team

Ability to multi-task and prioritise activities effectively, while ensuring a high level of accuracy and attention to detail

Excellent communication skills both written and verbally

High motivation to exceed operational and commercial targets

Confidence in making outbound cold calls and various other outreach methods

Experience of working in a fast-paced environment

Passion for client service and strong desire to work in a collaborative environment

Strong problem-solving skills and desire to learn about financial markets

Demonstrated ability and initiative to handle increasing responsibility and autonomy over time

Undergraduate or graduate result of 2:1 or higher

Full business proficiency in English; additional European languages are desirable but not essential for this role

**Career Progression**:
**Client Solutions Associates **are promoted to **Senior Associates **after 12 - 18 months after achieving specific quantitative and qualitative goals. **Senior Associates **work directly with our clients to help them learn and make better decisions every day. **Senior Associates **do so by facilitating custom learning solutions and expanding their account management responsibilities.

**What we offer**:
Competitive base salary and annual bonus with comprehensive benefits (including healthcare coverage, a contributory pension plan, 25 days annual leave plus bank holidays)

Global tuition reimbursement to support GLGers who want to continue their professional education

A great team atmosphere with socials, off site activities and sports teams to join

An opportunity to contribute to GLG’s Social Impact Partners Programme

**About GLG / Gerson Lehrman Group**

GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

**EEO Policy Statement**:
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

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