Information Technology Technician
2 weeks ago
**- TYPE**:LOCATION: Leeds, West Yorkshire**
**- TYPE: Full-Time, Permanent**
**- SALARY: £40,000 + benefits**
**About the Role**: The Application Support Technician reports to the Engineering Manager and provides technical support for warehouse automated material handling software systems and equipment.
You will receive a competitive salary and a desirable benefits package, including enhanced holiday and pension contributions and a superb wellbeing programme.
**Using an array of technical tools, you will be identifying and resolving issues with Warehouse Management Systems (WMS) and Material Flow Systems (MFS) and escalating to the appropriate team for resolution. You will be analyzing system daily operationreports to track and identify opportunities for continued improvement. You will test and monitor system performance after the deployment of changes. As an Application Support Technician, you will be part of the engineering team and will work in tandem withthe engineers to resolve certain issues. This is a customer focused role, and you will be communicating with the customer daily.**
**Requirements**:
**- BSc or HND/HNC in Computer Science, IT engineering or equivalent combination of education and experience in similar work.**
**- Experience with SQL databases (Oracle, My SQL, SQL Server)**
**Desirable**:
**- Experience of supporting automated materials handling systems.**
**- PLC knowledge is advantageous.**
**- Good team working skills.**
**- Highly proficient verbal and written communication skills desirable.**
**- Working with Jira or any Incident logging software**
**- Experience with Java or other object-oriented programming languages.**
**Shift Pattern**:
**06:00 - 14:00 Monday - Friday and 14:00 - 22:00 Mondays - Thursday with a need to cover 15:00 - 23:00 on Fridays, with this shift pattern rotating weekly.**
**About Us**: Wills Consultants is an independent recruitment consultancy specialising in finance, office professionals and engineering positions. Wills Consultants has an extensive client base that ranges from the thriving SME sector throughto national and international PLCs.
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