Workforce Intelligence

5 months ago


Belfast, United Kingdom Citi Full time

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi's Workforce Intelligence & Talent Acquisition's (WITA) Global Strategy & Solutions Delivery organisation team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

**Team/Role Overview**

The Workforce Intelligence & Talent Acquisition Partner (WITA) is a strategic partner supporting our global WITA leadership team on their operational discipline. An enabling role to support building best in class workforce intelligence & talent acquisition capabilities across Citi.

The WITA Partner role sits within WITA’s Global Strategy & Solutions Delivery organisation. The WITA Partner is a management level position responsible for accomplishing results, driving the end-to-end strategy, execution, and delivery of the strategy & solutions delivery pillars.

**What you’ll do**

To understand and provide end to end support for their leader’s operational discipline and provide “SSD as a Service” covering Business Execution, Portfolio, Process and Change Management, Tech and Non-Tech Solutions Optimization, Risk & Controls, Data & Insights.
- Maintaining bidirectional information flow & strategic advisory across SSD to our clients.
- Operational data awareness, oversight & defining recommendations to drive operational excellence /strategy.
- Use analytics to inform decisions & make recommendations.
- Driving simplification & standardization vision of branding.
- Prepare materials and participate in the Stakeholder engagements, Operational and Business Reviews, Risk forums (track follow up/actions to closure).
- Elicitation of business case/need, business requirements and charter for the tech and non-tech book of work for our clients.
- Lead formation for flex teams to deliver tech and non-tech book of work for the respective client/WITA leader they support.
- Monitor and analyse Scorecards, data & insights and facilitate remediation actions.
- Credible challenge and ensure accountability of SSD with all the stakeholder groups.
- Facilitate BAU operations execution for Demand, Capacity Planning, Resource Planning and utilization, Financial Planning/tracking, Hiring, Movement, Talent, Performance and Compensation process.

**What we’ll need from you**
- Relationship management experience and ability to interact efficiently with various stakeholders across different geographies at all organisational levels.
- Strong project management and delivery skills or program implementation experience.
- Solutions driven and able to balance timely delivery with cost effectiveness and quality assurance.
- Strong influencing skills; easily consults and negotiates with internal and external stakeholders regionally and globally.
- Able to identify continuous improvement opportunities through evidence backed decisions.
- Risk awareness.
- Provide quality summary updates for senior management.
- Sector experience or Knowledge of finance / banking / HR or recruitment and prior experience working in complex global business models.
- Demonstrated core recruiting and leadership skills.
- Consistently demonstrates clear and concise written and verbal communication.

**What we can offer you**

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
- **Job Family Group**:
Human Resources
- **Job Family**:
Recruiting
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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