Immunisation Administrator

To provide comprehensive administrative duties, including the use of System One while providing administrative support and facilitating immunisation clinics, focusing on BCG vaccinations for infants and young children across Sussex.

Liaising with clinical services and other departments to support the running of the service, both internal and external, observing strict confidentiality and maintaining accurate records.

The provision of general administrative and secretarial support to the Immunisation Team, using excellent organisational, clerical and communication skills. To provide non-clinical advice, information to patients/clients and relatives when necessary about upcoming services and clinics.

To undertake surveys or audits as necessary to own work incorporating patient satisfaction surveys.

Assist in organising the immunisation sessions and gathering required consent forms prior to the programme commencing.

Collect, collate and report routine data and information.

Maintain an online diary/clinic schedule system for the Team.

Maintain various data bases for the Team.

Processes and maintains patient data on computerised patient records whilst sharing information where appropriate with other health agencies.

Assist with the induction of new members of staff by advising of admin processes

To deal with all telephone enquiries effectively, ensuring a prompt, accurate and polite response, acting on own initiative when necessary and appropriate.

Arrange immunisation sessions on a regular basis as per the immunisation time table, including booking rooms.

To order supplies, equipment and leaflets as required for clinics, immunisation campaigns and public health campaigns, liaising with administrative staff as necessary.

To undertake any other duties at the request of the line manager which are commensurate with the role, working across bases as required.

Exercise judgement when dealing with client enquiries.

We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.

Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.

We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.

Why work for us?

Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support

Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county

**Supportive flexible working patterns such as**: part time, flexi time, annualised hours, and flexi retirement options

Excellent training and development opportunities

Research opportunities

Cost-effective workplace nurseries in Crawley, Hove and Brighton

Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks

Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces

Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)

Located in stunning Sussex, with easy access to the South Downs and the coast

Access to a wide range of benefits and discounts for NHS staff

To administrate and facilitate clinics arranged for the Immunisation Service, across the Sussex portfolio.

Ability to work under a SOP (Standard Operating Procedure).

To attend meetings, relevant study days, multi-disciplinary and multi-agency meetings, when appropriate.

Assist with packing and loading of vaccines at bases when required which can be occasional early mornings. Predominantly you will have core hours but flexibility is paramount.

Organise and prioritise own administrative workload, resolving conflicting time pressures and schedules, seeking support where required.

Organise agendas, take notes and collate all relevant papers relating to meetings and/or appointments and ensure their availability at the correct time and follow up action plans as necessary.

Arrange immunisation sessions for the team. Contact parents for appointments by letter, text or phone and re-book as necessary.

Issue and monitor return of immunisation information to the patient and their families and updating their GP as necessary.

Maintain an efficient and accurate centralised filing system both paper and electronic, which ensures easy access to files and information as and when required.

Management of archiving of records at appropriate times, and according to the record management policy.

Adopt a flexible attitude to take account of the changing needs of the service and respond accordingly.

To provide flexible operational support to the team and cover for annual leave/sick leave.

To assist and pro-actively su