Housekeeper

1 week ago

Little Walsingham, United Kingdom WCTA Ltd Full time

**Job description**

Job Summary:
We are seeking a dedicated Housekeeper to join our team.

**The Housekeeper will be responsible for**:

- Cleaning bedrooms, corridors, public rooms and making beds in accordance with the bed list.
- Collecting, counting and sorting dirty linen into cages in preparation for collection.
- Washing of in house laundry (i.e. cleaning cloths).
- Collecting and reporting any lost property to the office on the day of discovering items.
- Cleaning all public areas, including kitchens and lounges.
- Cleaning internal windows where easy access is available.
- Assembling cots and supplying extra facilities to the pilgrims when required.
- Checking all lights & lamps are working correctly and reporting any faulty equipment to the office.
- Empty rubbish bins and adhere to the Shrine recycling campaign.
- Carry out work in accordance with the department’s procedures and work instructions.
- Communicating effectively between colleagues and other departments.
- Communicating in a helpful and obliging way to advise & direct pilgrims when necessary.
- Understanding and responding to accident and emergency situations.
- Attending team meetings to improve communication and best practice.
- Working with the Head of Housekeeping in supporting them as Head of Department and continuing to raise the standard of hospitality in all areas.
- Undertaking repair work and sewing, if required.
- Maintaining & refilling tea points and toiletries.
- Reporting stock levels of cleaning materials and toiletries to the Head of Housekeeping during weekly meetings.
- Keep all store cupboards clean and tidy ensuring cleaning fluids are stored in accordance with health & safety requirements.
- Distribute extra items such as extra pillows, blankets when required.
- Check and maintain air fresheners.
- Reporting repairs, faults and hazards when necessary.

**PERSON SPECIFIC KEY SKILLS**
- A willingness to work within a Christian environment and to develop an understanding of the reasons people come on pilgrimage.
- Be physically fit to carry out cleaning and bed making activities.
- Able to work within a team environment.
- Good listening skills for dealing with people.
- Have a flexible attitude towards work and an ability to adapt & react to change.
- The Shrine of Our Lady of Walsingham is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. These posts are eligible for an enhanced criminal record check (DBS)._

**Job Types**: Part-time, Zero hours contract

Pay: £12.00 per hour

Expected hours: 16 per week

**Benefits**:

- Canteen
- Discounted or free food
- Store discount

Schedule:

- Day shift

**Experience**:

- Cleaning: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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