Medical Secretary

3 weeks ago


Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

Medical Secretary - Heart Failure

**Band**: 4, Full time, 37.50 Hours

PREVIOUS APPLICANTS NEED NOT APPLY

An opportunity has arisen for a permanent position for an experienced Medical Secretary to join the Heart Failure Team. The appointee will work within an established secretarial team who have a commitment to improve our patient experience.

Duties include diary management, outpatient activity, managing waiting lists, monitoring referrals and typing of clinic letters.

The successful applicant must be able to undertake all administrative duties, be well organised, able to plan their own workload, work on their own initiative and work to strict deadlines.

It is expected that applicants will have completed the AMSPAR course and or equivalent, have appropriate experience working in a medical environment and have a good understanding and knowledge of medical terminology; experience in the use of EPRO (clinic letter tool) would be advantageous.

To provide a comprehensive secretarial service to the Heart Failure Nurses.

Liaise with Heart Failure patients via telephone and/or written communication.

To participate in a minutes rota for Departmental meetings.

Create, cancel, reschedule patient appointments.

Type patient/GP letters using an audio dictation system.

To manage and maintain 18 week pathways including tertiary referrals to external trusts, and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.

Undertake general secretarial/administration duties for the Cardiology Team as and when required.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

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You will be responsible for all secretarial/administration duties for the Heart Failure Team

Ensure appropriate personnel are informed of Nurse annual leave/study leave.

Type dictation from audio transcription of clinical correspondence and documentation. Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.

Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not.

Input clinic outcomes and create appointments.

Manage and maintain Heart Failure RTT pathway to ensure patients do not breach.

Participate in a minutes rota for Departmental meetings.

Create, cancel and reschedule clinics/appointments.

Undertake general secretarial/administration duties for the Cardiology Team as and when required.


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