Family Support Worker

4 days ago


Walsall, United Kingdom Teddar Limited Full time

**Enhanced DBS required for this role.**

**Main purpose of the job**
- A willingness to travel from location to location usually within Walsall but on occasions this may include out of borough travel.
- Lone working within an appropriate setting, including families homes, schools, community settings.
- Expectation to work evenings and weekends as required.
- This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The Post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

**Role specific duties and accountabilities**:

- To work as part of a multi-disciplinary team to provide an integrated whole family approach to families with children/young people aged 0 - 19 who present multiple, complex needs which cannot be met by a single agency in a universal setting.
- To assist in the delivery of robust services to children and young people who are at risk of needing specialist interventions or become Looked After by the Local Authority
- To support to the effective safeguarding of children and young people through; contribution to multiagency plans, timely identification of risks and vulnerabilities and onward referrals to the relevant Children’s Social Care Services or other agencies as appropriate.
- Work flexibly to meet the needs of children and families within the borough through evidence based/evidenced informed interventions
- Develop and deliver time limited individual or group work programmes of support.
- To support the overall vision, ethos and aims of the Children’s Services and the Locality Hubs
- To carry out a range of tasks as identified and allocated by the Senior Family Support, Team Manager or Group Manager

**Managing Quality**
- To support the development of a culture of continuous quality improvement and ambition within children’s services, including the implementation of quality standards and quality monitoring systems that are informed by the views of children and young people as well as partner agencies.
- To be aware of, and able to signpost young people and their families to, the council complaints and representation process.
- To participate positively in the development and implementation of new working methods and practices.
- To ensure interventions on offer meet the needs of victims, young people, parents/carers of different abilities, cultural groups and ages.
- To adhere to the Walsall Council Code of Conduct and promote a positive public image of Walsall Council Children’s Services.
- To promote and enforce the Council’s Equalities policy, and ensure services take account of the cultural, religious and linguistic background of users and meet the relevant Equality Standard.
- To comply with the Council’s Health and Safety policy having due regard for personal safety and that of colleagues and service users. Bringing any identified hazards or concerns to the attention of your line manager.
- To be aware of current, national and local issues relating to local government and authority insofar as they impact on the post.

**Managing Information**
- Prepare reports and maintain all necessary records including computerized records for administrative and statistical purposes in children’s services.
- Ensure that records are secure, confidentiality is maintained in accordance with policy and that effective communication systems are maintained within the service and with partner agencies, complying with local information sharing protocols and the GDPR
- Participate in individual and team development activities and team meetings.
- To contribute to the development of service plans and performance objectives, targets and outcomes in accordance with the Council’s and partner agencies plans and commitments.
- To be committed to promoting anti-oppressive practice.
- The job description is representative and the post holder must be flexible and may be required to undertake other duties appropriate to the general character and grading of the post.

**Knowledge/Experience**:

- Experience of working with Children and young people 0 - 19 is essential
- Experience of working with children, young people with SEND
- Experience of working effectively with family who have complex needs, or at risk of becoming a child in care, is essential
- Experience of working in a multi-disciplinary setting would be an advantage
- Experience of delivering evidence based interventions and programme
- Evidence of continuous professional development (where applicable)
- Demonstrate an understanding of safeguarding and vulnerability.
- Demonstrate an understanding of risk management
- Demonstrate an understanding of guidance in relation to Early help
- Understanding of promoting culturally sensitive services to diverse communities
- Demonstrate a commitment to anti oppressive practice.
- Demonstrate an understanding of child and adolescent development.

**Abil



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