Full-time Sales Advisor Istore

6 months ago

Colchester, United Kingdom iStore Full time

**[Please note this is a Full-Time position]**

**iStore is one of Apple's largest Resellers and Authorised Service Providers with stores across the UK. We understand that delivering a great customer experience can only be achieved with exceptional people, and at iStore, we're constantly seeking individuals who can truly make a difference.**

If you have a profound passion for Apple products, enjoy solving customer needs, or find genuine excitement in hands-on problem-solving, we'd be delighted to hear from you.

We are currently looking for a dynamic and tech-savvy Full-Time Sales Assistant to join our team in providing exceptional customer service and driving sales. This position involves assisting customers with their technology needs, offering product knowledge, and ensuring a positive shopping experience. You'll work closely with the sales team to meet sales targets and contribute to the overall success of the store.

At iStore, we recognise the value of staff training, and with our close relationship with Apple, we ensure all our employees receive the necessary qualifications and training. What we require from you is a can-do attitude and professional conduct.

So, if you're not afraid of hard work, eager to learn new skills and excel in customer service, you could be the perfect fit for our team.

**Key Responsibilities**:

- Greet and assist customers with enthusiasm and product knowledge
- Provide personalised recommendations based on customer needs
- Demonstrate and explain product features and benefits
- Process sales transactions accurately and efficiently
- Maintain a tidy, clean and organised store environment
- Learn and stay informed about the latest tech trends and product releases
- Collaborate with team members to achieve sales targets
- Handle customer inquiries and resolve issues in a professional manner
- Flexibility with your schedule as work hours will be based on business needs during store opening times

**Key Qualifications**:

- Experience at an Apple Premium Reseller (preferred but not required)
- Strong people skills and a talent for problem-solving
- Tech-savvy with a passion for staying updated on the latest tech trends, particularly Apple products
- Strong communication and interpersonal skills that let you converse as freely and comfortably with small groups as with individual customers
- Customer-focused with a positive attitude
- Ability to work in a fast-paced retail environment
- iStore is an equal opportunity employer. We encourage individuals from all backgrounds to apply._

**Benefits**:

- Company pension
- Employee discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme

**Experience**:

- iOS: 1 year (preferred)
- Mac OS: 1 year (preferred)
- iPad OS: 1 year (preferred)
- Apple Products: 1 year (required)
- Retail sales: 1 year (required)
- Customer service: 1 year (required)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Colchester, CO1 1WG (required)

Work Location: In person

Reference ID: Sales Advisor (FT) | iStore Colchester

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