Hotel General Assistant
6 months ago
Job Summary:
We are seeking a highly motivated and organized individual to join our team as a Hotel General Assistant. As a Hotel General Assistant, you will provide support and assistance in various areas of our organization.
**Duties**:
- Assist with administrative tasks such as filing, data entry, and document preparation
- Answer phone calls and direct them to the appropriate department
- Greet and assist guests with check-in and check-out procedures
- Provide excellent customer service by addressing guest inquiries and resolving any issues or complaints
- Assist with maintaining cleanliness and organization of common areas
- Support other departments as needed, including housekeeping, maintenance, and food service
Qualifications:
- Previous experience in a hotel or hospitality setting is a plus
- Excellent phone etiquette and communication skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
- Friendly and professional demeanor when interacting with guests
- Must be able to work well in a team environment
At our company, we value our employees and offer a positive work environment where you can grow both personally and professionally. We provide opportunities for career advancement within our organization.
Pay: £11.55 per hour
Expected hours: 40 - 45 per week
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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