Team Leader

6 months ago

Hemel Hempstead, United Kingdom NHS Professionals Full time

**Do you currently work in an administration or compliance role and ready to take the next step in your career?**

**Perhaps you are already a Team Leader and would like to work for an award winning organisation who is passionate about putting people into places to care.**

NHS Professionals is seeking a dedicated Team Leader to lead our doctors vetting and compliance team with a strong emphasis on providing comprehensive support and guidance to the team.

As the Vetting and Compliance Team Leader in our Doctors team, you will play a pivotal role in ensuring the efficiency, accuracy, and productivity of the vetting process while fostering a collaborative and supportive team environment.

Your exceptional leadership skills, attention to detail, and passion for team welfare will drive the success of our vetting operations.

**Skills/Responsibilities**:

- Lead, mentor, and motivate the vetting and compliance team, fostering a culture of teamwork, accountability, and continuous improvement.
- Provide guidance and direction to team members, promoting their professional growth and development.
- Oversee and manage the end-to-end vetting and compliance process, ensuring all tasks are completed accurately and within established SLAs.
- Identify opportunities to streamline and enhance processes for greater efficiency.
- Implement and maintain high-quality standards for vetting and compliance procedures, ensuring that all documentation, records, and reports are accurate and thorough.
- Conduct regular audits to assess the quality of work and provide constructive feedback to team members.
- Facilitate training sessions for new team members, ensuring they are well-equipped to perform their roles effectively.
- Provide ongoing training to existing team members to keep them updated on industry best practices and company policies.
- Act as a point of contact for any escalated issues or conflicts within the team.
- Address and resolve disputes in a timely and empathetic manner, promoting a harmonious and collaborative working environment.
- Maintain clear and open communication channels with team members, management, and other departments. Ensure that updates, changes, and important information are effectively communicated to the team and wider Doctors team.
- Conduct regular performance evaluations for team members, providing constructive feedback and recognition for achievements.
- Collaborate with HR to address performance concerns and implement improvement plans as needed.
- Utilise data and metrics to monitor team performance and identify areas for improvement.
- Generate insightful reports to showcase team achievements, challenges, and recommended actions.
- Collaborate with cross-functional teams, such as recruitment, on site team, various other internal teams, to ensure a seamless workflow and the highest standard of service delivery.

**We'd love to meet someone with**:

- Strong leadership skills with the ability to motivate and empower team members, promoting professional growth and development.
- Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely in the face of challenges.
- Ability to act as a role model for ethical behaviour and compliance awareness.
- Commitment to continuous learning and staying updated on industry trends, regulations, and compliance practices.
- Creative thinking and willingness to think outside the box, bring new ideas and explore innovative approaches to compliance processes and problem-solving.

**In return for your commitment, we will offer you some fantastic benefits**:

- **Generous annual leave allowance** - 27 days per year, plus bank holidays
- **A commitment to talent management & development**:

- **Star of the Month** - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers
- **Pension** - We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme
- **Life Assurance**:

- **Group Income Protection**:

- **Wellbeing Programme**:

- **Employee Assistance Programme**:

- **Employee Engagement & discounts platform**:

- **Buy / Sell Annual Leave**

**Job Types**: Permanent, Full-time

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Canteen
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free or subsidised travel
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site gym
- On-site parking
- Referral programme
- Shuttle service provided
- Sick pay
- Store discount
- Work from home

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- team leader: 1 year (preferred)

Work Location: Hybrid remote in Hemel Hempstead, HP2 4TZ

Reference ID: 4028

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