Telemarketing Team Leader

5 months ago


Hemel Hempstead, United Kingdom Tate Full time

**Telemarketing Team Leader**:
Hemel Hempstead

Salary is up to £35,000 dependent on experience

Working Monday to Friday, with a 12.30pm finish on Friday

Our client is an innovative company which provides outsourced marketing services for clients, carrying out a wide range of telemarketing activities, working across various sectors, including Hospitality, IT and Fleet.

Tate are supporting with the recruitment for a Telemarketing Team Leader to work with an existing high calibre Telemarketing team.

***

In this role you will manage the existing Telemarketing team and develop new and existing customer relationships.

***

**Key duties include**:

- Coaching, motivating and developing the Telemarketing team
- Working closely with the team, setting and reviewing KPIs to ensure goals and target are achieved
- Monitoring and reviewing team calls to identify skills gaps and enhance customer experience
- Supporting the Senior Management team with recommendations for training, development and performance management and provide regular reports on team achievements and activities
- Liaising with customers, handling inbound customer enquiries / calls
- Development and management of existing customer relationships
- Attend meetings with new and existing clients/existing clients to discuss marketing briefs and campaigns
- Regularly provide progress reports to customers and Senior Management to ensure objectives for campaigns are being met
- Generate new business through networking opportunities

The role will include some telemarketing/telesales activity on behalf of customers to ensure optimum results are achieved.

**Business skills include**:

- Excellent telephone manner with a focus on delivering a first class service
- Ability to work in a high-pressure environment and to tight timescales
- Ability to prioritise and handle multiple tasks at any given time
- Resilience and persistence
- Fluent English verbal and written skills
- Effective communicator at all levels of business
- Innovative - turn a problem into an opportunity
- Detail orientated
- Knowledge of sales process and methodologies an advantage

**Technical Skills**:

- PC/Mobile literate
- Excellent experience in Microsoft Word, Excel and PowerPoint
- Good experience on web and use of web search engines
- Experience of a variety of databases & CRM systems, especially Salesforce, an advantage
- Experience of Social networking (especially LinkedIn) an advantage

Tate is acting as an Employment Business in relation to this vacancy.



  • Hemel Hempstead, United Kingdom ARL Recruitment Ltd Full time

    Our client is an innovative marketing agency offering outsourced marketing services. They serve businesses needing additional marketing resources or lacking an internal marketing team. The company operates across a wide range of sectors, including IT, janitorial, HVAC, vehicle fleet, and hospitality, and serves clients in industries such as government,...


  • Hemel Hempstead, United Kingdom ARL Recruitment Ltd Full time

    Our client is offering and exciting opportunity at a welcoming marketing agency in Hemel Hempstead Working 4.5 days a week. About the client: A vibrant marketing agency in Hemel Hempstead on a 4.5-day workweek. they specialise in providing outsourced marketing services, catering to companies without marketing resources or those in need of additional support....


  • Hemel Hempstead, Hertfordshire, United Kingdom ARL Recruitment Ltd Full time

    At ARL Recruitment Ltd, we are seeking a highly skilled and experienced Telemarketing Team Leader to join our team. This is an exciting opportunity to lead a team of telemarketing professionals and contribute to the growth and success of our business.The ideal candidate will have a proven track record in business development, account management, and team...


  • Hemel Hempstead, Hertfordshire, United Kingdom ARL Recruitment Ltd Full time

    Our client, ARL Recruitment Ltd, is seeking a highly skilled Business Development Manager to lead their telemarketing team and contribute to account management and new business development.Key Responsibilities:Maintain and develop customer relationshipsMeet with new and existing clients to create campaign briefsProvide daily and weekly progress reports to...

  • Team Leader

    5 months ago


    Hemel Hempstead, United Kingdom Bridge of Hope Full time

    ** Position**:Team Leader** **Department**:Process team Leader level 1 plus** **Contract: Temporary, 3-4 months with the possibility of extension** **Hours: 37.5 hours per week, Monday to Friday, shifts between 8am-5pm** **Pay rate: £14.57 per hour** **FULLY OFFICE BASED** **Location: Hemel Hempstead HP2 7AH** **Start date: - Subject to...

  • Team Leader

    5 months ago


    Hemel Hempstead, United Kingdom Brook Street Full time

    **Position**:Team Leader** **Department**:Process team Leader level 1 plus** **Contract: Temporary, 3-4 months with the possibility of extension** **Hours: 37.5 hours per week, Monday to Friday, shifts between 8am-5pm** **Pay rate: £13.81 per hour** **FULLY OFFICE BASED** **Location: Hemel Hempstead HP2 7AH** **Start date: - Subject to...

  • Team Leader

    6 months ago


    Hemel Hempstead, United Kingdom Hertfordshire CC Full time

    **Advert Information** Job Title**: Team Leader **Location**: Lawn Lane Supported Living Service, Hemel Hempstead **Starting Salary**:£30,151 with the opportunity to progress to £32,909 pa (pro rata for part-time) - Pay increase pending **Hours**: 18.5 **Contract**: Permanent **Diversity**:We are an inclusive employer and value a diverse workforce Are...

  • Team Leader

    5 months ago


    Hemel Hempstead, United Kingdom Atlas Hotels Full time

    **Hours**: 4**0 hours across 5 days per week** **Salary**:£13.30 per hour** **Atlas Hotels** is hiring a **Team Leader** right now at the **Holiday Inn Express Hemel Hempstead** Have you got previous experience of leading a team in a customer service environment? Great! It doesn’t need to be in hotels - if you join our friendly, enthusiastic and guest...

  • Team Leader

    6 months ago


    Hemel Hempstead, United Kingdom Atlas Hotels Full time

    **Hours**:40 hours across 5 days per week** **Salary**:£13.30 per hour** **Atlas Hotels** is hiring a **Team Leader** right now at the **Holiday Inn Express - Hemel Hempstead** Have you got previous experience of leading a team in a customer service environment? Great! It doesn’t need to be in hotels - if you join our friendly, enthusiastic and guest...


  • Hemel Hempstead, Hertfordshire, United Kingdom ARL Recruitment Ltd Full time

    About the Role:A Business-to-Business Telemarketing Executive is required to engage in telemarketing/telesales activities, ensuring a timely and professional approach that aligns with the client's commitment to 'maximum energy optimum results.'Key Responsibilities:Collaborate with clients to gather campaign briefs.Contribute to the creation of briefing...

  • HR Team Leader

    3 weeks ago


    Hemel Hempstead, United Kingdom CV-Library Full time

    Job Advert: HR Team Leader - Hemel Hempstead (6 Month FTC, £45k) Are you an accomplished HR professional looking for your next challenge? Are you immediately available? Do you strong and up to date Employment Law Knowledge?Ashley Kate is recruiting for a HR Team Leader to join small, dynamic team in Hemel Hempstead on a fixed-term contract of 6...

  • Retail Team Leader

    6 months ago


    Hemel Hempstead, United Kingdom The Works - Hemel Hempstead Full time

    **Retail **Team Leader/Deputy Manager** **18 hours per week (full flexibility)** *** **About our culture** The Works is such an awesome place towellwork! Our atmosphere is supportive, welcoming, friendly and inclusive. A second home-from-home where you can be your best and authentic _you_. - _ We’ve built an environment that’s busy, always moving, and...

  • Team Leader

    6 months ago


    Hemel Hempstead, United Kingdom Cygnet Full time

    We are looking for a confident Team Leader with a passion for delivering outstanding care. You’ll be working 42 hours a week, making a positive difference to the lives of the people in our care at Cygnet Shear Meadow. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You’ll also enjoy shopping, travel and...


  • Hemel Hempstead, Hertfordshire, United Kingdom ARL Recruitment Ltd Full time

    We are seeking a highly motivated Telemarketing Executive to join our client in Hemel Hempstead. The successful candidate will be responsible for engaging in telemarketing/telesales activities, ensuring a timely and professional approach that aligns with their commitment to 'maximum energy optimum results.'Key Responsibilities:Collaborate with clients to...

  • HR Team Leader

    3 weeks ago


    Hemel Hempstead, United Kingdom Nicholas Associates Group Limited Full time

    Job Advert: HR Team Leader - Hemel Hempstead (6 Month FTC, £45k) Are you an accomplished HR professional looking for your next challenge?Are you immediately available?Do you strong and up to date Employment Law Knowledge?Ashley Kate is recruiting for a HR Team Leader to join small, dynamic team in Hemel Hempstead on a fixed-term contract of 6 months, with a...

  • HR Team Leader

    3 weeks ago


    Hemel Hempstead, United Kingdom LEMONCLOUD RECRUITMENT LTD Full time

    We have a exciting newopportunity that has become available within our clients People Team, and they are on the hunt for a dynamic HR Team Leader. This is a hybrid opportunity, for which you will be required to work from the various sites within the clients) such as, Reading and Hemel Hempstead on a regular basis. This is a full-time opportunity, offering an...

  • HR Team Leader

    5 days ago


    Hemel Hempstead, United Kingdom LEMONCLOUD RECRUITMENT LTD Full time

    We have a exciting newopportunity that has become available within our clients People Team, and they are on the hunt for a dynamic HR Team Leader. This is a hybrid opportunity, for which you will be required to work from the various sites within the clients) such as, Reading and Hemel Hempstead on a regular basis. This is a full-time opportunity, offering an...

  • Barista Team Leader

    4 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom Costa Coffee Full time

    Barista Team LeaderAt Costa Coffee, we're passionate about delivering exceptional customer experiences. As a Barista Team Leader, you'll play a key role in leading our team to achieve this goal.Key Responsibilities:Lead by example, demonstrating a passion for coffee and customer serviceDevelop and implement strategies to drive sales and improve customer...

  • Team Leader

    6 months ago


    Hemel Hempstead, United Kingdom Iceland Full time

    The Food Warehouse is Iceland’s new concept store. We are looking for vibrant and talented Team Leaders to join us as we continue to grow this hugely successful new venture. We believe that this success will come through our people and where best to start but right at the heart of the operation as a Team Leader. As a Team Leader, you will be instrumental...

  • HR Team Leader

    4 weeks ago


    Hemel Hempstead, United Kingdom LEMONCLOUD RECRUITMENT LTD Full time

    We have a exciting newopportunity that has become available within our clients People Team, and they are on the hunt for a dynamic HR Team Leader. This is a hybrid opportunity, for which you will be required to work from the various sites within the clients) such as, Reading and Hemel Hempstead on a regular basis. This is a full-time opportunity, offering an...