Crew Leader

4 months ago

London, United Kingdom Hotel Co 51 Full time

**Crew Leader - MOXY London Stratford**
- Full Time contract_
- Gross annual salary 29244 GBP_

Moxy Crew Leaders lead the Crew to excellence. They are personally engaged in the brand, and have the knowledge and experience to bring it to life.

They are thoughtful, spirited, and fun individuals who let their Moxy shine both in and outside of work.

The Crew Leader play many roles - they are the heart of the operation and they manage to be in many positions at the same time, both mentally and physically.

There are no questions that are too hard for the Crew Leader.

They know the brand and themselves so good that they trust in their own instinct to make the right decisions.

The Crew Leader that we are looking for have good experience from the world of hotels and/or restaurants - you´ve been in a managing position within Food and Beverage and you are driven by inspiring your crew.

The Crew Leader is up and on their feet all day, mingling, and creating a buzzing atmosphere in the hotel, while maintaining a smooth operation behind the scenes.

**TASKS**

You will be the Host/Hostess for the hotel

You will assist the Assistant Captain in ensuring the smooth and efficient day-to-day operations

You will assist in providing staff with ongoing coaching, training and development

You will handle Customer Service and Guest Relations

You will be updated on the Hotels forecast and what’s going on in house and in the neighbourhood

You will lead the Crew to a perfect Moxy Experience for our guests

**QUALIFICATIONS**

Proactive, Kind and Helpful

BIG Humble personality

Experience in Food and Beverage (within an Hotel, Restaurant or Bar)

English is required (speaking and writing on a very good level)

Good knowledge in customer relations

Open personality and attitude

Good understanding of computer handling (MICROS, EMC)

Natural steward

Fluent command in French and English - written and spoken

**OTHER BENEFITS**
- Health Cash Plan
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty two holidays)
- Special room rates at Marriott hotels worldwide for you, your family and your friends with the Marriott Explore Rate Program
- *a personality assessment can be part of the recruitment process*_
- **_

**Marriott International, Inc.** (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy, its highly-awarded travel program.

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