Retail Maintenance Specialist

4 months ago

Liverpool, United Kingdom Momentum Instore Full time

**Love variety? Looking for a role where no two days are the same? Are you handy with a screwdriver and have DIY skills to showcase?**

At Momentum we work continuously to deliver the best to our clients and our staff. We know what’s important to us and that’s our people - they are the heart of our business afterall

Our mission at Momentum is to help brands and retailers manage their projects seamlessly across thousands of stores. We work with some of the world’s most well-known brands and retailers, managing projects in retail environments from start to finish. From the initial planning stages through to repurposing of materials at the end of the cycle, we are a valued partner to the clients we work with.

**What will you get in return?**
- Company vehicle (business use only);
- Smartphone;
- 23 days’ holiday (plus bank holidays) rising incrementally to 28 days;
- Celebrate your birthday the right way with an additional day off - noone should have to work on their Birthday;
- A focus on your wellbeing - we look after you so you can focus on being the best you can be;
- Looking after your future with a contributory pension scheme;
- And more

**Who are we looking for?**

We have an excellent opportunity to join the core team at Momentum - The Retail Installation Team. As a Retail Maintenance Specialist you will be responsible for maintaining retail displays for global brands within retailers who have a household presence throughout the UK, in summary this involves:

- Shopfitting;
- DIY assembly and relocation of display stands;
- Changing and replacing visuals;
- Installing Point of Sale; and
- Stand maintenance

To achieve all of this you will work as part of a team, taking pride in the work that you deliver up and down the country. Supporting colleagues, training and developing field-based staff, it’s a real opportunity with the job satisfaction of being able to say “I did that” whenever you look at a stand in-store.

**Things you should probably know**
- We want you to be **inspiring.** You will be one of the key members of the _Retail Installations Team,_ and we want people to look up to you, learn from you and be able to come to you when they need to.
- We want you to be **approachable**. People are at the heart of our business and relationships are key. Customers need to be able to approach you with their feedback whilst working on site, and you will be the face of Momentum whilst working.
- We want you to be **confident**, have outstanding communication skills and be able to communicate with the store management teams. Possessing excellent presentation skills verbal communication skills are necessary.
- We want you to have an eye for **detail **by being methodical on site and taking the time to ensure we deliver the client briefs right first time, maintaining our brand image and position as installation experts in this area.
- We want you to form strong **relationships**, being the key point of contact for the store management team and wider stakeholders. Forming a good working relationship with the retailer is important in this role.
- We want you to be **dynamic. **Our business changes as fast as the industries we work in. If you have ideas on how we could improve our processes, we are here to listen. Know that your ideas and opinions are valued with us.

Like our clients, we want the best from you. Knowing what we want helps us focus on our goals. We want you to take total responsibility for the part you play in the success of our mission.

**A job well done**

It’s important that you understand what is expected of you and how you can deliver that. For this role we have specific measures which show how great you’re doing:

- Right First Time - Completing client updates on time and to the correct standard;
- Teamwork success - Training and development provided to field merchandisers;
- People Satisfaction - External and internal client feedback, and developing strong client relationships; and
- Stakeholder Feedback - Actively seeking regular feedback and reviewing performance

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