Helpdesk Administrator

1 month ago


London, United Kingdom Skanska Full time

**General information**
**City/town**:
London
**Job field**:
Other Operations
**External closing date**:
Friday, April 28, 2023
**Type of contract**:
Permanent
**ID**:
2646
*Description and requirements**We are looking for a Help Desk Administrator to join our building services team in London.
Working as a Helpdesk Administrator you will provide general administrative support to the MOD Main Building Management Team, Operational, Technical and Capital Works Teams; also ensure security compliance as well as contract compliance
**You’ll**:

- Management and administration of all sub-contractor logistic arrangements, including processing of service records and permit documentation, cross referencing the CAFM system as required to ensure correct information is recorded
- Administration and allocation of all planned and reactive works through CAFM system
- Provide early warning management of the site SLA and KPI planned and reactive tasks
- Provide administrative support to the Operational, Technical and Capital Works Team as required
- Liaise with Operational and Capital Works coordinators to build and own the site resource planner
- Resource planning and allocation of resource to support in the delivery of direct/third party works in and out of hours

*We are looking for**:*
- Ability to work both independently and as part of a team
- Proven experience in the proficient use of MS Office
- Excellent communications skills with good verbal and written communications
- Ability to demonstrate experience in customer facing role
- Knowledge and experience of CAFM system, reports, and ability to interrogate historic reactive and PPM data

**Equal opportunities**
We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic - we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska.**Flexible working*
We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.**Reasonable adjustments*
We would like you to perform at your best at every stage of our recruitment process. **More information about the role*
Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. **Closing date*

**Job Types**: Full-time, Permanent



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