Guest Service Receptionist

3 weeks ago

Newcastle upon Tyne, United Kingdom Sandman Hotel Group Full time

**Join Our Team as a Guest Service Receptionist at Sandman Signature Newcastle Hotel**

Are you passionate about creating exceptional guest experiences? Do you have a friendly and welcoming personality that puts guests at ease? If so, we have an exciting opportunity for you to be a part of the guest service team at Sandman Signature Newcastle Hotel.

**About Us**:
At Sandman Signature Newcastle Hotel, we are committed to providing our guests with a warm and memorable stay. Our hotel is renowned for its contemporary comfort, stylish design, and convenient location. We pride ourselves on delivering a welcoming atmosphere that captures the spirit of Newcastle.

**Position: Guest Service Receptionist, (Full Time40 hours per week £11.00 per hour)**

**Job Overview**:
As a Guest Service Receptionist, you will be the first point of contact for our valued guests. Your role is crucial in setting the tone for their experience at our hotel. You will provide outstanding service from the moment they arrive, ensuring their needs are met, questions are answered, and concerns are addressed with a genuine smile.

**Responsibilities**:

- Welcome guests with a friendly and professional demeanor, creating a positive first impression.
- Check-in and check-out guests efficiently, ensuring accurate information and a seamless experience.
- Handle guest inquiries, requests, and concerns promptly and courteously.
- Assist guests in navigating the hotel's facilities and services, providing recommendations for local attractions and dining.
- Process reservations and room assignments with attention to detail and guest preferences.
- Coordinate with other hotel departments to fulfill guest requests and enhance their stay.
- Maintain a neat and organized front desk area, ensuring all guest information is confidential and secure.
- Demonstrate a customer-centric attitude, going above and beyond to exceed guest expectations.
- Collaborate with the team to ensure a smooth and efficient flow of operations.
- Uphold the highest standards of guest service, ensuring every guest feels valued and appreciated.

**Qualifications**:

- Previous experience in customer service or hospitality is preferred but not essential; a friendly and welcoming attitude is a must
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Enthusiastic and proactive approach to problem-solving.
- Customer-focused mindset with a genuine passion for creating memorable guest experiences.
- Proficiency in using computer systems and software for check-in/out procedures.
- Flexibility to work shifts, including evenings, weekends, and holidays.

**Benefits**:

- Competitive hourly wage and opportunities for advancement.
- Pension
- Free Parking whilst on shift
- Rewards & Recognition
- Training and development programs to enhance your hospitality and customer service skills.
- Experience working in a dynamic and vibrant hospitality environment.
- Employee discounts on hotel stays, dining, and other services.
- A chance to be a part of a supportive team that values your contributions.

If you thrive on making guests feel valued and creating exceptional experiences, we invite you to join our team as a Guest Service Receptionist at Sandman Signature Newcastle Hotel. Be a key player in welcoming guests to our vibrant establishment and contribute to the lasting memories they take with them.

SUMMATION:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the mínimal requirements of the applicable skills required.

You must be legally entitled to work in UK to apply.

**ABSOLUTELY NO PHONE CALLS PLEASE

  • Receptionist/guest Service Agent

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Sandman Hotel Group Full time

    We now have an exciting opportunity for a Receptionist to act as the Hotel's front line in welcoming our guests. You will be the human face of the business so a warm and genuine personality is essential. Experience in hotel reception is desirable although absolutely not a requirement; a sunny disposition, impeccable communication skills, smart appearance and...

  • Mobile Receptionist

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Rapport Guest Services Full time

    Job Introduction **We are looking for a fantastic receptionist to join our dedicated support team!** **Our Support Team is at the heart of our business, responsible for supporting all positions across the Rapport portfolio. The Support team are our heroes, our much valued front line support for operational absences such as Annual Holidays, Training days,...

  • Receptionist

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Chaophraya Full time

    At Chaophraya, our Receptionist represents the restaurant, while ensuring the floor runs effortlessly at all times. The receptionist is the first and last person a guest encounters, so it is vital we get the experience right. That’s why you’ll need an excitable personality, superb communication skills and great teamwork. - Reporting line_: Reception...

  • Receptionist

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Chaophraya Full time

    At Chaophraya, our Receptionist represents the restaurant, while ensuring the floor runs effortlessly at all times. The receptionist is the first and last person a guest encounters, so it is vital we get the experience right. That’s why you’ll need an excitable personality, superb communication skills and great teamwork. - Reporting line_: Reception...

  • Receptionist

    1 week ago

    Newcastle upon Tyne, United Kingdom MHDV Full time

    Receptionist, Malmaison£11.95 / 16 Hours12 Months Maternity CoverMalmaison Newcastle We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. You must...

  • Guest Services Representative

    1 week ago

    Newcastle upon Tyne, United Kingdom Staybridge Suites Newcastle Full time

    **Receptionist / Guest Services Representative** **_16 Hours per week_** We at Cycas Hospitality have a team of dedicated Cycadettes that get to be their true selves so that they can deliver POSITIVELY OUTRAGEOUS SERVICE! We put people at the heart of everything we do, and are looking to add a new; friendly, spirited, outgoing Cycadette to our fabulous...

  • Receptionist

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Britannia Hotel Newcastle Airport Full time

    **Role title**: Receptionist **Job Opening**: 2023-03-06 **Job Closing**: Newcastle Airport Hotel Ponteland, Woolsington, Newcastle Upon Tyne, NE13 8DJ Why wait to make your next career move? This 105-bedroom Hotel is a popular Airport Hotel with a 24-hour Reception Desk and due to continued expansion, we are looking to recruit a Receptionist on to the...

  • Receptionist, Malmaison

    1 week ago

    Newcastle upon Tyne, United Kingdom Malmaison Full time

    Receptionist, Malmaison **Up to £12.50 per hour (£10 per hour + Commission + Loyalty Bonus)** **40 Hours per week** **Permanent Contract** **Malmaison Newcastle** We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison. You will be the face of our hotel, get paid for doing what you love, get loads of perks...

  • Receptionist

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Malhotra Group Full time

    Receptionist: We are currently recruiting for a Receptionist to join our wonderful Front of House team at Great North Hotel. Located on Great North Road, our stunning 64 room development offers luxurious accommodation for guests - as well as providing the perfect venue for weddings, conferences and events. We are looking for someone who strives to deliver...

  • Receptionist

    2 months ago

    Newcastle Upon Tyne, United Kingdom Reed Accountancy Full time

    ARE YOU AN EXPERIENCED RECEPTIONIST? WOULD YOU LIKE TO WORK FOR A COPORATE BUSINESS? Reed are support a well established business in the Newcastle area, looking for a receptionist to join their team. Our Front of House and main Reception is the focal point of the whole office, it is vital that any client, guest or visitor is given a good impression at all...

  • Receptionist, Malmaison

    6 days ago

    Newcastle upon Tyne, United Kingdom Malmaison Full time

    £11.95 per hour, 40 hours per week incentives and retention bonus Permanent Newcastle We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. You...

  • Receptionist, Malmaison

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Malmaison Full time

    £11.00 per hour,40 hours per week incentives and retention bonus Permanent Newcastle We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. You...

  • Receptionist, Malmaison

    1 week ago

    Newcastle upon Tyne, United Kingdom MHDV Full time

    £11.95 / 16 Hours 12 Months Maternity Cover Malmaison Newcastle We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. You must have a natural...

  • Receptionist, Malmaison

    6 days ago

    Newcastle upon Tyne, United Kingdom Malmaison Full time

    OTE up to £11.80 (including retention bonus), 40 Hours Permanent Contract Newcastle We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. You...

  • Receptionist

    3 days ago

    Newcastle upon Tyne, United Kingdom Britannia Hotels Full time

    **Hotel: Grand Hotel Gosforth Park** **Location: Newcastle, NE3 5HN, United Kingdom** **Address: High Gosforth Park** **We have an exciting new vacancy!** **Receptionist - Part Time (32 hours)** Newcastle’s Grand Hotel Gosforth Park is set in 12 acres of parkland next to Newcastle Racecourse, the Grand Hotel Gosforth Park is just 10 minutes’ drive...

  • Receptionist

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Hilton Full time

    Receptionist (Part Time) **WELCOME TO A WORLD OF OPPORTUNITIES** AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - At Hilton Newcastle we grow as “one”, with the feeling of learning something new every day, genuinely helping and supporting one another. We are exceptionally proud of what we do here, from delivering the highest...

  • Receptionist

    2 days ago

    Newcastle upon Tyne, United Kingdom Hilton Full time

    Receptionist **Is your CV all brushed up?** **WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE***: - ** At Hilton Newcastle we grow as “one”, with the feeling of learning something new every day, genuinely helping and supporting one another. We are exceptionally proud of what we do here,...

  • Night Guest Services Associate

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Aimbridge Full time

    Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between. Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage...

  • Hotel Receptionist

    2 months ago

    Newcastle upon Tyne, United Kingdom Dream Apartments Full time

    Dream Luxury Serviced Apartments are recruiting for a receptionist to join their team in Newcastle! As a front of house receptionist, you will contribute to the first impression, greeting our guests and ensuring all their needs are met. You must perform the following tasks to the highest standards: - Responsible for daily running busy reception ensuring...

  • Receptionist

    1 week ago

    Newcastle upon Tyne, United Kingdom Malhotra Group Full time

    **The Albatross, our modern Backpackers Hostel in the heart of Newcastle City Centre is now recruiting for a receptionist to join the team.** This role will involve providing an exceptional level of guest care, complying with all reception and reservation standards and maximising all sales opportunities for the venue. **Other Responsibilities will...