Field Support Specialist

3 weeks ago

London, United Kingdom Ria Full time

As a Field Support Specialist, you will be responsible for managing and building the presence of a portfolio of agents in London. This will involve developing, training and managing a portfolio of businesses which act as agents providing RIA money transfer services. Ensuring that the agents maintain competitive exchange rates, providing advertising materials to optimise the image and presence in the Agent’s core markets, solving issues and helping them use our Money Remittance platform.
- Actively managing the set-up and training process of newly recruited agents Retraining and revisiting existing agents
- Providing solutions where challenging matters arise
- Rebranding existing agents according to our Marketing standards
- Developing strong relationships with agents to ensure long term loyalty to the Company
- Preparation and organisation of weekly plans and meeting monthly, quarterly and yearly targets
- Managing and regularly reviewing the assigned Agents portfolio to ensure that the desired targets are reached
- Fluent English +** South Asian - Urdu/Bengali/Sylheti would be preferred, opportunities for Hindi, Gujarati, Punjabi
- At least 1 years’ experience in Sales customer service or customer/agent support role.
- Strong work ethic and positive attitude
- Experience working within a target-driven team environment
- Experience working with clients and building relationships
- Excellent communication skills (written and verbal)
- Strong analytical skills
- Excellent time management skills
- Excellent problem-solving skills
- Ability to work well under pressure
- Business development experience
- Excellent customer service skills
- To be well-organised and thorough, even under pressure
- Understanding of the exchange rates and the impact that the changes may have on the agent's activity
- Proficient in the use of Microsoft Office (i.e. Excel, Word, PowerPoint, Outlook)
- Availability to travel around the designated territory as needed; and flexibility for longer distance trips as required by the business

**We’re Ria Money Transfer
A subsidiary of Euronet Worldwide, Inc. (NASDAQ: EEFT), Ria is a leading expert in cross-border payments that delivers innovative financial services including fast, secure, and affordable international money transfers. With the second most extensive cash settlement network and the largest direct bank deposit network in the world,
**Ria gets money to where it matters **. We’re focused on harnessing technology and, as part of Euronet Worldwide,
**we provide a suite of state-of-the-art fintech products and services that bridge the gap between digital and physical transactions **. Our omnichannel products and services, provide unprecedented choice to our customers and growth opportunities for our partners.

With presence in more than 160 countries, and more than 490,000 locations worldwide, we’re committed to helping millions of people send money home to their loved ones around the world, knowing that our customers deserve much more than just a fair price: they deserve empathy, hope, and ultimately respect.
**Join us in our mission to open ways for a better everyday life **.

  • Field Service Specialist Mechanical

    3 days ago

    London, United Kingdom Allied Healthcare Full time

    Field Service Generator Maintenance Specialist Mon-Fri: Days Our client is looking for a Field Service Generator Maintenance Specialist to join their team of engineers. Responsibilities for the Field Service Generator Maintenance Specialist '' Perform scheduled preventative maintenance on power generation products in the field, adhering to documented...

  • Field Operations Specialist

    2 weeks ago

    London, United Kingdom The Subway HR Team Full time

    Operations Specialist Digital – United Kingdom We are Subway! A dedicated team of professionals supporting thousands of franchisees around the globe. Operations Specialist Digital – United Kingdom Look no further because one of the world’s most iconic brands can help you get there. We are a brand that believes in continued improvement …...

  • Field Operations Specialist

    2 weeks ago

    London, United Kingdom The Subway HR Team Full time

    Operations Specialist Digital – United Kingdom We are Subway! A dedicated team of professionals supporting thousands of franchisees around the globe. Operations Specialist Digital – United Kingdom Look no further because one of the world’s most iconic brands can help you get there. We are a brand that believes in continued improvement …...

  • Field Service Generator Maintenance Specialist

    3 days ago

    London, United Kingdom Allied Healthcare Full time

    Field Service Generator Maintenance Specialist Mon-Fri: Days Location: Off-Site - South West London Our client is looking for a Field Service Generator Maintenance Specialist to join their team of engineers. Responsibilities for the Field Service Generator Maintenance Specialist '' Perform scheduled preventative maintenance on power generation...

  • IT Support Specialist

    1 month ago

    London, United Kingdom McGregor Boyall Full time

    **Contract role** **£200 - £210 per day** **Hybrid working - 3 days in the office** **The role** Our specialist are experienced people with experience of working with demanding customer base in a busy broadcast news environment. We work on quick turnaround news packages to tight deadlines. You will demonstrate your technical ability and the eye...

  • Field Specialist GEN

    1 month ago

    London, United Kingdom Baker Hughes Full time

    Middle of March - onboarding Our Wellbore Intervention Team provides innovative solutions to challenges for clients throughout the lifetime of their fields, be it during the well construction phase, during production or for abandonments services. We are looking for two individuals to join the team for a period of 6 months to support a period of increased...

  • Application Support Specialist

    4 weeks ago

    London, United Kingdom Sanderson Recruitment Plc Full time

    Are you a leading professional in your field of work? Are you motivated and driven to identify a better way forward? Then you'll value the highly collaborative and acutely specialist work environment this job offers. This exciting Application Support Specialist role for an internationally renowned insurance firm offers fantastic prospects and benefits to...

  • Field Communications Specialist

    1 month ago

    London, United Kingdom Incite Insight Full time

    **Field Communications Specialist - Contract** **Job Summary** Leading the improvement of our field communication estate of two-way radio and VoIP the post holder will deliver projects to improve the technology solution and service for event first aid teams and ambulance crews. Working closely with the volunteer teams they will support them to help build...

  • Field Service Generator Maintenance Specialist

    1 month ago

    Uxbridge, Greater London, United Kingdom Orion Electrotech Full time

    Field Service Generator Maintenance Specialist Salary: £40-50K DOE Mon-Fri: Days Location: Off-Site - South West London Our client is looking for a Field Service Generator Maintenance Specialist to join their team of engineers. Responsibilities for the Field Service Generator Maintenance Specialist '' Perform scheduled preventative...

  • Field Marketing Specialist

    2 weeks ago

    London, United Kingdom Red Bull Full time

    Red Bull UK are recruiting for a Field Marketing Specialist to be based in London. You will be responsible for growing sales and consumption of Red Bull through field marketing in your region. You’ll spend your days working in locations and communities across your region, growing brand visibility, product availability, brand experiences and product...

  • Pitch Specialist

    2 days ago

    London, United Kingdom Law Support Remote Work Freelance Full time

    We are currently recruiting for a leading US law firm in London to find them a Pitch Specialist to support the firm’s new business initiatives. The role will see you working as part of a global team, supporting new business growth. Working out of the London office, you will be involved in the full process of new business, from intelligence gathering to...

  • Legal Research Specialist

    2 days ago

    London, United Kingdom Law Support Full time

    We are currently recruiting on behalf of a highly prestigious US law firm in the city to find them a Research Specialist to join their Research and Knowledge Services team in London. The role plays an integral function as part of the firm's wider legal services and will see you working on a range of important duties. This includes; Performing non-legal...

  • Field Support Manager

    2 weeks ago

    London, United Kingdom ITN Full time

    Description The new Field Support Manager role will offer hands-on leadership and management of the Field Support, Transport & Logistics teams, delivering effective technical and operational support to ITN’s vitally important operations in the field. As part of the Technology Management team, the successful candidate will be required to build and...

  • Clinical Field Specialist Eskd North

    1 month ago

    London, United Kingdom FMC Global Talent Full time

    An exciting opportunity for the position of Clinical Specialist within our client’s ESKD division has arisen across the North & Ireland. This is an excellent opportunity to launch and provide clinical training and create product champions across the region. **The company** Our client is a dominant market leader in providing solutions that improve medical...

  • Technology Support Specialist

    1 month ago

    London, United Kingdom Signature Recruitment Full time

    Are you looking for a challenging and dynamic role in the field of virtual learning support? We are seeking a talented and experienced individual to join our client, a prestigious London based University, as a Technology Support Specialist. In this role, you will be responsible for providing first-class technology support to academic staff, ensuring that the...

  • Institutional Support Specialist

    1 month ago

    London, United Kingdom Springer Nature Full time

    **Date**:Feb 22, 2024 **Location**: London, GB **Company**:Springer Nature Group **About Springer Nature Group** **Institutional Support Specialist** **Fixed Term Contract** **Location: London, UK** **Closing date: 7th March 2024** We are looking to recruit an enthusiastic and highly organised **Institutional Support Specialist.** We provide...

  • Field Service Generator Maintenance Specialist

    1 month ago

    Uxbridge, Greater London, United Kingdom Orion Electrotech Full time

    Field Service Generator Maintenance Specialist Salary: £40-50K DOE Mon-Fri: Days Location: Off-Site - South West London Our client is looking for a Field Service Generator Maintenance Specialist to join their team of engineers. Responsibilities for the Field Service Generator Maintenance Specialist ' Perform scheduled preventative maintenance on power...

  • IT Support Specialist

    4 weeks ago

    London, United Kingdom Rise Technical Recruitment Limited Full time

    IT Support Specialist (2nd / 3rd line) South East London £37,000 -£45,000 + Learning and Development budget + Pension scheme + 26 days holiday Excellent opportunity for IT Support Engineer looking to progress their career and lean new technical skills in a well-established and AI driven vehicle safety specialist. This company are experts in the...

  • Field Marketing Specialist

    2 weeks ago

    London, United Kingdom Red Bull Full time

    Company DescriptionRed Bull UK are recruiting for a Field Marketing Specialist to be based in London.You will be responsible for growing sales and consumption of Red Bull through field marketing in your region. You’ll spend your days working in locations and communities across your region, growing brand visibility, product availability, brand experiences...

  • Support Specialist

    1 month ago

    London, United Kingdom itecopeople Full time

    Support Specialist