Sales Support Coordinator

7 months ago

Blackpool, United Kingdom National Federation of Self Employed & Small Businesses Full time

**FSB is seeking a self-motivated and organised individual to provide administrative and customer support to our Sales Support Manager. If you have experience of delivering administrative support in a role working without close supervision and where working on your own initiative was essential then this is a great opportunity for you.**

**Hours**: 35
**Salary**:£23,460 plus competitive benefits package
**Location**: Blackpool Head Office
**Status**:Permanent

**Would you like to work within a company where there is no evening or weekend work, and you are guaranteed bank holidays off, and also offers**:

- Working for an established national brand
- 35 hour working week Monday to Friday between 8am and 6pm.
- We are open to ad-hoc flexible working.
- Ad-Hoc working from home.
- 26 days holidays plus bank holidays with the option to buy 3 days with your Annual Flex Pot*
- Casual dress
- Free onsite parking
- Free tea and coffee
- On the job development
- A great supportive culture
- A first-class benefits scheme (on successful completion of a 3-month probationary period) including:

- Health Cashplan (Access to claim back numerous benefits, including towards dental treatment, optical, chiropody, physiotherapy, counselling, health and wellbeing)
- Discounted Gym Membership
- Cycle to work scheme
- Group personal pension plan
- Enhanced Maternity and Paternity Pay
- Critical illness and income protection cover*
- Access to an employee assistance programme and mental health first aiders
- Access to member benefits including legal advice line and insurance services

**What will you do?**:

- Provide full administrative support to the Sales Team in Blackpool and across the UK.
- Provide first line IT support for resolving password authentication and general login issues for our self-employed Membership Advisors across the UK.
- Support the Sales Support Manager with the provision of information for sales related events including online events, Sales Conference, Self-employed Membership Advisor Familiarisation programmes, Service Provider webinars and roadshows.
- Keep up to date with FSB/Service Provider knowledge to present relevant information to Regional Sales Manager and Membership Advisors.
- Proactively recommend improvement for the sales support function to ensure continuous improvement.

**Who are we looking for?**:

- Experience of delivering admin support in a role without close supervision and where working on own initiative was essential.
- Experience of working in a customer supporting role.
- Previous experience using a customer database.

**How to apply**:
**Who are we?**:
Established nearly 50 years ago to help small businesses and the self-employed achieve their ambitions, FSB is a not-for-profit organisation that’s run by members, for members.

Members get an exclusive package of great value business services including advice, financial products and support. These cover a wide range of benefits such as tax, legal and HR, local network groups and business banking.

We’re also the UK’s leading business campaigner, focused on delivering change which supports smaller businesses to grow and succeed. With teams across the UK, we work with governments, elected members and decision-makers to make real change happen.

**Additional information**:
All applicants must be able to provide at interview stage their highest education certificates as listed on their CV and verification of their eligibility to work in the UK.

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