Business Analysis

3 weeks ago

Glasgow, United Kingdom JPMorgan Chase Bank, N.A. Full time

As a member of our Business Analysis team, you'll play a crucial role in identifying, improving, and developing technology solutions that drive our strategic goals. This is a tremendous opportunity to learn about high-priority initiatives and collaborate with colleagues throughout the firm. Working at the intersection of business and technology, you'll sharpen your understanding of business processes and data analysis, while continuing to develop your leadership, management, and communication skills. No matter where your career ultimately takes you, you'll make a meaningful impact and lasting connections with outstanding colleagues and mentors.

**This role requires a wide variety of strengths and capabilities, including**:

- BS/BA degree or equivalent experience
- A strong understanding of at least one business function in the firm, as well as a broader understanding of other areas.
- Ability to liaison between lines of business and the development team, while working with a wide range of stakeholders and collaborating with your team
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

**Roles and Responsibilities**
- Add customer context, analyze data to detect false positives, develop trends and data models
- SME in creating, developing and running reports in Splunk
- Expert in creating custom dashboards and alerts
- Has ability to find, use, and showcase data to drive a business case
- Provide log, network, device analysis
- Validate log sources and indexed data, search through data to optimize search criteria
- Documenting all actions taken as a part of investigations and working closely with other teams support the incident management process

**Position Requirements**
- Relevant experience with Splunk and familiar with uberAgent Background in Desktop Support or Desktop Engineering
- Technical background in Window Operating Systems, macOS, Linux, etc. commonly deployed in enterprise networks
- A problem solving mindset, strong logical/critical thinking abilities for analyzing events
- Ability to influence through teamwork and collaboration
- Intermediate to Advanced skills with Microsoft Excel
- Strong written and verbal communication skills & relationship building skills
- Evidence of consistently excelling at what you do
- Strong problem solving and analytical skills
- Extreme attention to detail & time management skills
- Ability to work independently and manage multiple priorities
- Must be highly motivated and have a positive attitude
- Preferred experience in incident and problem management

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about

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