Receptionist / Administrative Assistant

2 weeks ago

Torbay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

We are looking for an Administration Assistant / Receptionist to join the Cardiology Department at Torbay Hospital. The postholder will be responsible for the administrative support for the specialist nursing teams.

The role will require you to be a good communicator and work both independently and as part of the team.

To provide typing, administrative and clerical support to ensure an effective and efficient service in line with Standard Operating Procedures

To ensure that patients are treated with courtesy, dignity and respect

**Administration Assistant**: To support the Cardiololgy Department in carrying out the booking of appointments ensuring Referral to Treatment (RTT) data quality is kept up-to-date and amended accordingly.

To type clinical and non-clinical correspondence and reports in accordance with local targets, to undertake a variety of general office duties, filing, photocopying, tracering of hospital notes and any other administrative duties.

**Receptionist**: Greeting patients to the department, attending clients on multiple hospital systems, answering telephone, processing clinic outcomes, making follow-up appointments, filing and any other admin duties.

The Cardiology Department at Torbay Hospital is based across two units, the Heart and Lung Unit and the Cardiac Catheter Suite.

As a multi-disciplinary team, we work closely with Consultant Cardiologists, specialist Cardiac Physiologists, specialist nursing staff, administrative team, Specialty Doctors, and Specialist Registrars.

We undertake assessments and investigations, in addition to all aspects of treatment of patients with diseases and defects of the heart / cardiovascular system.

You will be joining a supportive and dynamic team, who are committed to continuously improve the service for our patients.

To act with professionalism and integrity, being a role model to those around and ensuring everyone has an equal opportunity.

To comply with the Trust’s Patient Access Policy and Standard Operating Procedures.

Ensuring a Patient Pathway Identifier (PPI) is correctly allocated to any event booked on PAS

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