Medical Receptionist

3 weeks ago


London, United Kingdom The Women's Wellness Centre Full time

About us:
Established in 2005, the Women’s Wellness Centre is a high-end private healthcare facility located in Chelsea, South-west London. We specialise in all aspects of women’s health from pre-conception, fertility, obstetrics, gynaecology, private GP services and paediatrics, through to menopause. The Centre was founded on the principle that women and their families deserve to have value-based healthcare designed around them. We provide all our high-quality services under one roof through a team of over 20 clinical specialists, including allied practitioners in acupuncture, midwifery and physiotherapy as well as scanning and pathology services.

The Centre’s success has been based on delivering outstanding clinical care and customer service with an emphasis on “_excellence as a habit, not an event._”

The role:
Skills and attributes:

- Excellent communication skills (verbal and written)
- Excellent customer service
- Well organised
- Able to work alone on reception but also a team player
- Able to work under pressure with calm and professionalism
- Good IT skills

**Responsibilities**:

- Opening and closing the Centre (depending on the shift)
- Meeting and greeting patients
- Answering phones and dealing with patient enquiries
- Supporting clinicians and sonographers during their clinics
- Booking appointments
- Processing payments
- Undertaking general administrative tasks at reception
- Promoting Centre’s services and obtaining patient feedback
- Supporting the Clinic Coordinator and the team with smooth running of front of house

Essential:

- Previous private practice

Will have used a clinical software

**Desirable**:
**- Meddbase clinical software**

Familiar with insurance invoicing

**Job Types**: Full-time, Permanent

**Salary**: £23,500.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you familiar with Meddbase practice management system?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (required)

Work Location: In person


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