Credit Control Supervisor
4 days ago
Location: EMEA, United Kingdom, Slough- Ref: JOHNCRANEEMEA01783- Division: John Crane- Job Function: Finance**Job Description**:
John Crane (Part of the Smiths Group) has an exciting opportunity for an experienced Credit Controller to join our Slough based Group Finance team on a permanent basis.
This is an important role within the UK Shared Service Centre and has the responsibility to manage customer debt, engage customers for outstanding payments, undertake credit management, reviews of credit limits and to work closely with senior management and sales teams to ensure invoices and credit notes are issued promptly and in accordance with the John Crane policies and procedures.
As the Credit Control Supervisor, your role will be required to be involved in process changes, testing and feedback of system changes and aligning and documenting processes across different credit controllers working within the Share Services Centre.
To be successful, you will be able to demonstrate previous credit experience along with significant achievements. You'll need to have great people skills be a strong communicator and be able to develop people through positive leadership and deliver a consistently high quality of service.
It is important to note, you’ll be joining a team of experts, who are focused on adding real value to every aspect of our finance operations, you will have lots of opportunity for involvement, to lead a small team and to forge collaborative relationships both internally and externally.
Duties & Responsibilities
- Credit Control of France & Belgium and manage a team of two dealing with UK in the SSC
- Reorganised the whole team to work more efficiently with the help of the Finance Manager
- Propose, recommend, and implement process and system improvements in the SSC.
- Develop payment history analysis and reporting to provide clarity on the current and forecast position of the debt ledger as well as proactively sharing ideas.
- Develop and coach the team, set clear expectations and KPIs and support team's performance.
- Ensure collection of outstanding invoices, intercompany and external customers, within the due date. undefined.
- Allocation of payments / credit notes where needed.
- Maintain stop list.
- Engage with sales department to understand the need to block customer when required Forecast cash receipts on a monthly basis and ensure cash is received within the due dates.
- Prepare and maintain the matrix of AR and Credit Control activities to ensure continuity of service for customers
- Reconcile customer accounts with the customer and resolve any reconciliation differences / queries, provide copies of invoices.
- Be the lead AR / Credit Control point of contact involved with system changes, system testing and continuous improvement activities.
Diversity & Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
The Individual
- At least 8 years’ experience of credit control and accounts receivable in a large business.
- Fluency in business English and French - written and spoken.
- Demonstratable development, coaching, and people management skills.
- Desire for continual improvement, embracing technology and driving process efficiencies.
- Fast learner with the ability to pick up new systems and processes.
- Strong attention to detail.
- Excellent MS Office skills, particularly Excel (v-lookup, pivot tables
- Knowledge of SAP - Essential
About Smiths
About John Crane
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