Personal Assistant

2 weeks ago

Bath, United Kingdom The Rowan Organisation Full time

Job Reference Number: NI/AC/PABath

Job Title: Personal Assistant (Acquired Brain Injury)

Rate of Pay: £12.40 - £13.90 per hour dependent on experience

Hours of Work: Core Shifts - Variable Hours Contract with minimum of 40hrs per week.

Additional hours to be agreed, in advance, between employer and employee.

Closing date 28th August 2023

Responsible to: Team Manager

**About the Job**:
**Key accountabilities**:
**Personal Support**:
Provide comprehensive personal assistance to the client, including support with activities of daily living, personal care, and medication management.

Assist the client in mobility and transportation, ensuring their safety and comfort during outings and appointments.

Help with meal planning, preparation, and dietary requirements, ensuring nutritional needs are met.

Support the client in managing schedules, appointments, and reminders, ensuring they are well-informed and prepared.

**Emotional Support**:
Foster a trusting and supportive relationship with the client, understanding their unique emotional and psychological needs.

Provide companionship and engage in meaningful conversations and activities to enhance social interaction and cognitive stimulation.

Offer emotional reassurance, actively listening to the client's concerns, and providing empathetic support.

**Administrative Support**:
Assist in managing the client's personal and financial affairs, including budgeting, bill payment, and financial record-keeping.

Maintain accurate documentation and records of appointments, medications, and any relevant information.

Coordinate and communicate with healthcare professionals, therapists, and other relevant parties to ensure seamless care and support.

**Competencies and Behaviours**:
**Empathy and Compassion**:
Demonstrate a deep understanding of the emotional challenges faced by individuals with ABI, showing compassion and providing appropriate support.

Communication:
Possess excellent verbal and written communication skills, effectively conveying information and actively listening to the client's needs and preferences.

Organizational Skills:
Exhibit strong organizational abilities, efficiently managing schedules, appointments, and administrative tasks.

Flexibility and Adaptability:
Respond to changing client needs and adapt support strategies accordingly, while remaining flexible in managing unexpected situations.

Trustworthiness and Confidentiality:
Uphold the highest standards of professionalism and maintain strict confidentiality in handling personal and sensitive information.

Problem-solving:
Demonstrate effective problem-solving skills, identifying challenges and finding creative solutions to support the client's daily living needs.

**Measures of success**:
The client reports a high level of satisfaction with the support provided, noting increased independence and improved quality of life.

Positive feedback received from the client, family members, and healthcare professionals regarding the PA's communication, support, and professionalism.

Efficient coordination of appointments, tasks, and administrative responsibilities, ensuring the smooth operation of the client's personal and financial affairs.

Effective documentation of the client's progress, needs, and preferences, maintaining accurate records.

**Technical Skills and Qualifications**:
Previous experience as a Personal Assistant or in a similar role is preferred.

Knowledge and understanding of acquired brain injury, its consequences, and strategies to support individuals with ABI.

Preferably degree educated with an interest in art, language or other creative field.

Familiarity with assistive technologies and devices that aid in daily living activities.

Proficient computer skills for documentation, scheduling, and communication purposes.

Strong organizational and time management skills.

Valid First Aid, DBS clearance and CPR certification (or willingness to obtain).

**Other**:
You must possess a clean, full UK Drivers License

The role may involve limited international travel

**Special Conditions**:
This is a confidential process and incurs no cost to you.

Disclaimer: The Rowan Organisation is acting on behalf of a third party and will not

be your employer, nor be responsible for any actions arising out of your

employment.

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