Aerospace Operations Coordinator

2 weeks ago


Feltham, United Kingdom Reed Procurement & Supply Chain Full time

**Aerospace AOG Operations (Car owner required)**

Monday - Friday 0900 - 1730. With 1 in 3 weeks contracted on call duty (currently working 1 in 4 weeks).

Key Activities:

- Remain in contact with customers and suppliers to maintain relationships
- Be apart of the on call rota contracted to a 1 in 3 weeks basis
- Cost control
- Completion of end-to-end forwarding activities as the individual role requires
- Follow strict and time sensitive SOP’s/KPI’s to ensure compliance
- Work closely with internal and external customers
- Focus on customer service
- Use of CargoWise advantageous (though not essential)
- Ensure invoicing and job costing are updated within the required timeframe
- Month end department compliance
- Customs Entries advantageous (though not essential)
- Assist Supervisors and line managers where required
- Ensure all reports including internal and customer specific are completed within the deadline
- Resolve queries from customers and suppliers
- Ensure Best Practice models are adopted
- Work closely with the line manager to complete Internal and external rates reviews.
- To take part in customer reviews when required to build up visibility and relationships with customers.
- Assist sales and management with customer development
- Operate within companies QA system
- Always remain customs and H&S compliant
- Any other tasks as directed by their Supervisor or line manager



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