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Reception & Bookings Administrator

2 months ago

Newquay, United Kingdom Hendra Holiday Park Full time

**Position**: Seasonal Reception & Bookings Administrator

**Type**:Seasonal - Part Time or Full Time Hours available

**Rate of pay**: £10.00 - £12.00 dependent on experience

**About Us**

Our family run, five-star holiday park is seeking a **Seasonal Reception & Bookings Administrator** to join our busy team in bringing a memorable experience to our guests for another year in business

Just two miles from Newquay and its beautiful beaches, Hendra is a family friendly park well-known for delivering our fabulous customer service. Our holiday homes are cosy and comfortable, our camping/touring pitches are spacious and well-maintained, all home to a huge range of family-friendly facilities, including our Oasis Fun Pools, Henry’s Playloft and live entertainment. We strive to offer our guests the best experience possible, from the point of booking through to when they leave.

**The Role**

We work in an environment that focuses on hard work and positivity. We are looking for a team player with excellent communication skills and a passion for delivering outstanding service with a smile on their face. You will be a key member of the team, understanding all about Hendra and what the Park has to offer. Furthermore, enabling you to answer guest queries in person and on the phone, as well as handling new bookings, payments, and guest feedback. You will welcome guests on arrival, making them feel at home and provide a fantastic start to their holiday.

**Required skills**
- Computer literate
- Organised and self-motivated
- Professional with a positive attitude to your work
- Flexible - working hours are between 8am and 9pm (including weekends & bank holidays)
- Enjoy guest interaction and have good communication skills

**Desired skills**
- Previous experience in customer service and working with booking systems
- Local knowledge
- Own transport

**What we offer**:
Ongoing support and training
Uniform provided
Weekly pay (Holiday inclusive option available)
Free parking
50% of all food and hot drinks
Staff discount on stays
Monthly Oasis Pool Passes
A fantastic team environment

**Job Types**: Full-time, Part-time

**Salary**: £10.00-£12.00 per hour

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Newquay, TR8 4NY: reliably commute or plan to relocate before starting work (required)

Work Location: In person