Cdds Switchboard Operator

2 weeks ago

Darlington, United Kingdom CDD Services (Synchronicity Care Ltd) Full time

SCL/CDD Services are looking to recruit a hardworking, flexible, enthusiastic and customer focussed individual to join our Switchboard Team at Darlington Memorial Hospital.

Switchboard Operators work as part of a small team providing telephony services to the public and to Trust staff. The post holder will work on their own initiative and make immediate decisions; answering calls and dealing with each query in a professional manner within a busy hospital setting.

Successful post holders are the first point of contact to County Durham and Darlington NHS Foundation Trust for the public through operation of the Trusts switchboard. As such this is an important role involving being an ambassador for the Trust.

The post holder will also answer emergency calls in a timely manner e.g. medical crash teams, on-call staff, fire services, alarms, etc.

The switchboard runs on the Liberty Converse console system and good keyboard skills are essential.

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