Head of Childrens Residential Services

2 weeks ago

Salisbury, United Kingdom Mash Group Full time

Our client is seeking an experienced and dynamic individual to join their team as the Head of Children's Residential Services. This is a crucial leadership role responsible for overseeing and managing the delivery of successful therapeutically informed residential services across the UK.

**Job Purpose**:
As the Head of Children's Residential Services, you will be responsible for achieving the following objectives:

- Meeting annual commercial targets.
- Maintaining 'Good' or above Ofsted judgments in all homes.
- Developing people and teams in practice and leadership.
- Cultivating a culture of accountability, transparency, and openness within the service in line with Five Rivers values.
- Growing the service in line with business plans/key stakeholders, both organically and through acquisitions.

**Leadership & Management Responsibilities**:

- Serve as a visible child and people-focused role model across the services, recognising and appreciating exemplary practice and leadership while challenging and seeking improvements where necessary.
- Work at a strategic level for medium to long-term impact while effectively balancing day-to-day priorities.
- Establish and maintain strong working relationships with all key stakeholders within the residential service and across the organisation.
- Ensure homes are safe, well-resourced, and supported by effective leadership structures.
- Foster a culture of accountability, transparency, and openness by implementing systems, processes, and positive leadership behaviours.
- Encourage attitudes and behaviours of professional pride, aspiration, and a 'can do' attitude across leaders and teams.
- Provide emotional stability, containment, and empathy to support their people during challenging times.
- Drive a relentless focus on continuous improvement, nurturing future leaders to support succession planning and growth in alignment with Five Rivers values and culture.
- Act as a representative and ambassador for the highest standards of residential childcare, both internally and externally.
- Be willing to make difficult choices, challenge and uphold the line of best practice to ensure the best possible service for the children under the clients care.
- Strive for a culture of autonomy and trust, empowering individuals and teams to work effectively when ready and able.

**Quality Responsibilities**:

- Develop and implement systems and processes to ensure all services maintain a minimum of 'Good' Ofsted ratings, including transparent reporting and monitoring with early warning signs and improvement action plans.
- Create an internal quality grading system to provide transparent and open information from the service to the Board level, recognizing and valuing great practice and leadership.
- Monitor compliance and health and safety effectively and to the required standards using robust systems and processes.
- Utilise a high level of practice knowledge of safeguarding, risk management, and response across the service, escalating and sharing issues/risk as appropriate.
- Foster effective joint working with the clinical team at all levels to support the embedding of the ATIC (Attachment, Trauma, and Informed Care) model and best practice.
- Ensure services fully understand and utilise effective assessment, planning, and outcome measures to support the best possible care for our children.

**Requirements**:

- Proven experience in successfully managing and leading children's residential services, with a strong track record of achieving commercial targets and maintaining 'Good' or above Ofsted judgments.
- Excellent leadership, communication, and relationship-building skills.
- A commitment to promoting a positive and nurturing culture for children, young people, and staff.
- Sound understanding of therapeutic approaches and trauma-informed care.
- Ability to work strategically while effectively managing day-to-day operations.
- Relevant qualifications and certifications in social work, childcare, or a related field.
- Willingness to travel across the UK as required.

If you are passionate about making a difference in the lives of vulnerable children and young people and possess the skills and experience required for this pivotal role, we would love to hear from you. Be a part of an organisation that is dedicated to transforming lives and promoting positive change.

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