Service Desk Agent

4 months ago

Bristol, United Kingdom Fujitsu Full time

**Service Desk Agent**

**Location: Bristol, Chippenham, Solihull, Bracknell, Wakefield, Manchester**

Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? This is your world and your opportunity to transform it for the better.

**Your role**

We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to provide first class customer service while problem solving and dealing with an array of queries and faults being raised by our customer.

You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's.

You will be supporting a key long-term partner as they go through a digital transformation with new and interesting services and technologies being constantly introduced as they continue to modernise and embrace new ways of working.

**Your experience**
- Educated to GCSE grade or equivalent
- Excellent Customer Service Skills.
- Excellent problem-solving skills.
- Excellent verbal and written communication skills with an attention to detail.
- Ability to work as part of a team.
- High degree of initiative and creativity.

**Achieve together**

We are Fujitsu. A Japanese company with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity and inclusion. We constantly push ourselves to do more and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full self to work. We call this **Be Completely You.**

We are inclusive. As a responsible business, it is important to us that we reflect the diversity of our society and customers. Not only are we a Disability Confident company, a Times Top 50 employer for Women and a signatory for the Race at Work Charter, we are also committed to the United Nations standards for LGBT+.

We want you to thrive. If working for a progressive organization, with a continuing commitment to diversity and inclusion is important, you should apply.

**#LifeatFujitsu**

**...

  • Senior Service Desk Manager

    3 weeks ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Job Title: Senior Service Desk ManagerJob Summary:We are seeking a highly skilled Senior Service Desk Manager to join our team at Peaple Talent. As a key member of our service desk, you will be responsible for supervising and mentoring a small team of client service agents, fostering a collaborative environment and providing professional development.Key...

  • Senior Service Desk Manager

    3 weeks ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Job Title: Senior Service Desk ManagerJob Summary:We are seeking a highly skilled Senior Service Desk Manager to join our team at Peaple Talent. As a key member of our service desk, you will be responsible for supervising and mentoring a small team of client service agents, fostering a collaborative environment and providing professional development.Key...

  • Senior Service Desk Manager

    1 week ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk SupervisorJob Summary:We are seeking a highly skilled Service Desk Supervisor to join our team at Peaple Talent. As a key member of our service desk, you will be responsible for supervising and mentoring a small team of client service agents, fostering a collaborative environment and providing professional development.Key...

  • Senior Service Desk Manager

    1 week ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk SupervisorJob Summary:We are seeking a highly skilled Service Desk Supervisor to join our team at Peaple Talent. As a key member of our service desk, you will be responsible for supervising and mentoring a small team of client service agents, fostering a collaborative environment and providing professional development.Key...

  • Senior Service Desk Manager

    1 week ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk SupervisorLocation: Office-based with occasional client site visitsWe're seeking a dynamic professional to join our service desk and make a real impact in our fast-paced environment. As a Service Desk Supervisor, you'll be responsible for supervising and mentoring a small team of client service agents, fostering a collaborative...

  • Senior Service Desk Manager

    1 week ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk SupervisorLocation: Office-based with occasional client site visitsWe're seeking a dynamic professional to join our service desk and make a real impact in our fast-paced environment. As a Service Desk Supervisor, you'll be responsible for supervising and mentoring a small team of client service agents, fostering a collaborative...

  • Senior Service Desk Analyst- Financial IT Services

    3 weeks ago

    Bristol, United Kingdom Peaple Talent Full time

    Job Title : Service Desk Supervisor Location : Office-based with occasional client site visits The client is a high-growth business shaping the future of self-serve solutions across mobile for the hospitality sector. Founded by EPOS industry experts, our goal is to make ordering food an awesome experience. Now, we’re scaling up for our next rapid...

  • Senior Service Desk Analyst- Financial IT Services

    3 weeks ago

    Bristol, United Kingdom Peaple Talent Full time

    Job Title : Service Desk Supervisor Location : Office-based with occasional client site visits The client is a high-growth business shaping the future of self-serve solutions across mobile for the hospitality sector. Founded by EPOS industry experts, our goal is to make ordering food an awesome experience. Now, we’re scaling up for our next rapid...

  • Senior Service Desk Analyst

    24 hours ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Job OverviewWe are seeking a highly skilled and experienced Service Desk Analyst to join our team at Peaple Talent. As a key member of our service desk, you will be responsible for providing exceptional customer support and ensuring that our clients receive timely and effective resolutions to their technical issues.Key Responsibilities:Supervise and mentor a...

  • Senior Service Desk Analyst

    23 hours ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Job OverviewWe are seeking a highly skilled and experienced Service Desk Analyst to join our team at Peaple Talent. As a key member of our service desk, you will be responsible for providing exceptional customer support and ensuring that our clients receive timely and effective resolutions to their technical issues.Key Responsibilities:Supervise and mentor a...

  • Senior Service Desk Manager

    3 days ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk SupervisorLocation: Office-based with occasional client site visitsThe client is a high-growth business shaping the future of self-serve solutions across mobile for the hospitality sector. Founded by EPOS industry experts, our goal is to make ordering food an awesome experience. We've grown strongly during difficult trading times and...

  • Senior Service Desk Manager

    3 days ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk SupervisorLocation: Office-based with occasional client site visitsThe client is a high-growth business shaping the future of self-serve solutions across mobile for the hospitality sector. Founded by EPOS industry experts, our goal is to make ordering food an awesome experience. We've grown strongly during difficult trading times and...

  • Senior Service Desk Analyst

    3 weeks ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk SupervisorLocation: Office-based with occasional client site visitsThe company is a high-growth business shaping the future of self-serve solutions across mobile for the hospitality sector. Founded by EPOS industry experts, our goal is to make ordering food an awesome experience. Now, we're scaling up for our next rapid growth phase...

  • Senior Service Desk Analyst

    3 weeks ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk SupervisorLocation: Office-based with occasional client site visitsThe company is a high-growth business shaping the future of self-serve solutions across mobile for the hospitality sector. Founded by EPOS industry experts, our goal is to make ordering food an awesome experience. Now, we're scaling up for our next rapid growth phase...

  • Senior Service Desk Analyst

    3 weeks ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk SupervisorLocation: Office-based with occasional client site visitsThe company is a high-growth business shaping the future of self-serve solutions across mobile for the hospitality sector. Founded by industry experts, our goal is to make ordering food an exceptional experience. As we scale up for our next rapid growth phase, we are...

  • Senior Service Desk Analyst

    3 weeks ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk SupervisorLocation: Office-based with occasional client site visitsThe company is a high-growth business shaping the future of self-serve solutions across mobile for the hospitality sector. Founded by industry experts, our goal is to make ordering food an exceptional experience. As we scale up for our next rapid growth phase, we are...

  • Senior Service Desk Lead

    2 weeks ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    {"Job Title: Service Desk SupervisorLocation: Office-based with occasional client site visitsThe company is a high-growth business shaping the future of self-serve solutions across mobile for the hospitality sector. Founded by EPOS industry experts, our goal is to make ordering food an awesome experience. We've grown strongly during difficult trading times...

  • Senior Service Desk Lead

    2 weeks ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    {"Job Title: Service Desk SupervisorLocation: Office-based with occasional client site visitsThe company is a high-growth business shaping the future of self-serve solutions across mobile for the hospitality sector. Founded by EPOS industry experts, our goal is to make ordering food an awesome experience. We've grown strongly during difficult trading times...

  • Senior Service Desk Manager

    3 weeks ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk SupervisorLocation: Office-based with occasional client site visitsThe company is a high-growth business shaping the future of self-serve solutions across mobile for the hospitality sector. Founded by EPOS industry experts, our goal is to make ordering food an awesome experience. We've grown strongly during difficult trading times and...

  • Senior Service Desk Manager

    3 weeks ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk SupervisorLocation: Office-based with occasional client site visitsThe company is a high-growth business shaping the future of self-serve solutions across mobile for the hospitality sector. Founded by EPOS industry experts, our goal is to make ordering food an awesome experience. We've grown strongly during difficult trading times and...