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Claims Service Advisor

5 months ago


Leeds, United Kingdom Aon Full time

Commercial Claims Service Adviser, Leeds Do you have UK commercial claims handling experience gained from within a Broker, Insurer, TPA or In-House organisation ? Are you passionate about providing a first-class claims handling service for a varied portfolio of commercial clientele ? If so, then we have a fantastic new role here at Aon for you. Based from our Leeds City Centre office this is a hybrid role with the flexibility to work both virtually and from the office.

Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like As a Claims Specialist role here you'll focus upon providing the best possible claims outcomes for your clients across their core commercial insurance portfolios. Some of your key responsibilities will include but not be limited to: Managing a diverse portfolio of liability, property and motor claims and with the opportunity to develop in other lines of business.

Establishing relevant policy coverage and handling within delegated authority when appropriate Providing expert advice, technical analysis and support to your clients to facilitate the settlement of claims. Liaising with a variety of stakeholders and establishing and maintaining key client contacts. Establishing and maintaining electronic claim files; process claims information and co-ordinate internal claims-related activities. How is this opportunity different ?

This is a superb opportunity to manage a wide and varied portfolio of commercial clients and to gain exposure to Liability, Property and Motor claims. Skills and experience that will lead to success Previous experience in handling commercial claims. Working towards, or a desire to gain either CII or CILA qualifications. (but not essential ) Excellent communication and presentation skills.

Ability to work in a demanding environment, displaying flexibility and adaptability yet able to work in a structured manner. Excellent negotiation and complaint handling skills How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.

We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.

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