Keyholder Sales Assistant

5 months ago


Edinburgh, United Kingdom Helly Hansen Full time

Founded in Norway in 1877, Helly Hansen continues to develop professional-grade apparel that helps people stay and feel alive. Through insights drawn from living and working in the world's harshest environments, the company has developed a long list of first-to-market innovations, including the first supple waterproof fabrics over 140 years ago. Other breakthroughs include the first fleece fabrics in the 1960s, the first technical base layers in the 1970s, made with Lifa® Stay Dry Technology, and today's award winning and patented H2Flow® temperature regulating system.

Helly Hansen is a leader in both technical sailing and performance ski apparel. Its ski uniforms are worn and trusted by more than 50,000 professionals and can be found on Olympians, National Teams, and at more than 200 ski resorts and mountain guiding operations around the world.

We are seeking a **Keyholder Sales Assistant (37.5 hours)** to join a relaxed and friendly team in our **Edinburgh** Store. Part time position available providing great benefits: Being part of a premium technical apparel brand, competitive salary, product training will be provided and generous staff discount and uniform allowance.

**Specific responsibilities will include**:
Working as part of the sales team to maximise sales by providing excellent customer service in a clean, tidy and well-merchandised store.

To ensure the smooth operation of the store, maintain the standards of the store and achieve sales targets by:

- Keeping displays and the shop floor clean and tidy at all times.
- Operating the till and accurately handling cash, cheque and card transactions.
- Cashing up and banking accurately in accordance with Finance procedures.
- Assist in changing displays in accordance with visual merchandising guidelines.
- Receiving deliveries, unpacking stock to replenish the shop floor or stock room.
- Assist with stock take activity (this may need to occur out of normal trading hours)
- Be vigilant at all times to minimise stock loss or fraudulent transactions.
- Assisting customers in store, providing exceptional customer service.
- Experience in retail clothing store-based role (Essential)
- Have a good understanding of what constitutes great customer service
- Be aware of common retail Key Performance Indicators (KPIs)
- Be driven to seek continuous improvement and be the best in the business
- Take pride in everything they do and be keen to work to consistently high standards
- Be familiar with word processing and spreadsheet software (e.g. Microsoft Word and Excel)
- An interest in sports and/or outdoor pursuits would be beneficial but not necessary.

This role will require the successful applicant to work some weekends and bank holidays on a variable shift pattern.
- Why you would like to work for Helly Hansen?
- What sporting interests do you have outside of work?
- What retail clothing sales experience do you have?

**Job Type**: Part-time

Pay: £11.64 per hour

Expected hours: 37.5 per week

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Holidays
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme

Work Location: In person



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