Customer Service Assistant

2 months ago

Horwich, United Kingdom Travelex Full time

Customer Service Advisor

Asda Travel Money -Horwich

**Job Type**: Permanent/ Part Time

Hours per week: 16hrs.

**Salary**: £11.00 per hour

Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly Rota.

**Benefits**:

- A leading flexible benefits package including but not limited to critical illness, dental insurance, and private medical insurance
- Cycle to Work Scheme and an employee wellness programme that offers wellbeing and financial advice
- A wide range of employee discounts provided by Bravo Benefit
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
- 22 Days Holiday. Bank holidays and the opportunity to gain more days the longer you are a part of Travelex as well as the option to buy more days

Current Job Not Taking You Places?

Exchange your job for a new career with limitless destinations at Travelex.

Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (CSR).

As an integral part of the ASDA Travel Money Team, you’ll be supporting customers with all their Travel Money needs, from Travel Money to products, and offering great rates. Whether you are heading to Europe or the USA, we are here to take the stress out of Travel, giving customers a great omnichannel experience whether that be customers popping in-store to one of our bureaus or online, we are here to help.

What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused
- Utilising your keen eye for detail to process daily online FX request and deliveries
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

What do I need to have?
- Numerically proficient - You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and converting vast amounts of currency regularly daily
- Great communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed - You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

What does the interview process look like?
- Step 2 - You’ll be invited to a face-to-face interview at the bureau to meet with our Bureau Manager. Here we’ll give you more insight into Travelex and the role whilst finding out a bit more about you. Given you’d be working with vast amounts of money on a regular basis they’ll also be a small numerical test too that’ll you’ll complete.
- Step 3 - If successful we’ll reach out and offer the opportunity to join Travelex as our newest employee. If you’re unsuccessful, we’ll still reach out to you to provide detailed feedback. We owe you that much as an employer who’s dedicated your time to meet with us

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever

Exciting? We think so Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

  • Customer Service Assistant

    2 weeks ago

    Horwich, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Horwich, BL6 5UZ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...

  • Customer Service Assistant

    7 hours ago

    Horwich, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Horwich, BL6 5UZ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...

  • Customer Assistant

    2 months ago

    Horwich, United Kingdom M&S Full time

    **All the details** **Customer Assistant - Clothing & Home - Bolton Middlebrook** **Working Pattern**: **Week 1**: **Tues 06:00-10:00 Fri 06:00-10:00 Sat 15:00-19:00** **Week 2**: **Tues 06:00-10:00 Fri 06:00-10:00 Sat 09:00-13:00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers...

  • Customer Assistant Cafe Middlebrook

    1 week ago

    Horwich, United Kingdom M&S Full time

    **All the details** **Customer Assistant Cafe Middlebrook** **Working pattern** **Week 1** **Mon 11:30-17:30** **Tue 12:00-17:00** **Sat 11:00-17:00** **Week 2** **Mon 10:00-16:00** **Thu 09:00-16:00** **Sat 1200-16:00** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways...

  • Customer Assistant Christmas Cafe Middlebrook

    3 days ago

    Horwich, United Kingdom M&S Full time

    **All the details** **Customer Assistant Christmas Cafe Middlebrook** **Working Pattern** **Wed 09:00-13:00** **Thu 12:00-16:00** **Fri 10:00-18:00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the...

  • Customer Assistant Christmas Operations Middlebrook

    3 days ago

    Horwich, United Kingdom M&S Full time

    **All the details** **Customer Assistant Christmas Operations Middlebrook** **Working pattern**: **Mon 4:00-11:00** **Tue 4:00-11:00** **Wed 4:00-11:00** **Thu 4:00-11:30** **Sat 4:00-12:00** **Over 18s only.** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...

  • Customer Assistant Clothing

    2 months ago

    Horwich, United Kingdom M&S Full time

    **All the details** **Working Pattern** **Week 1** **Tue 09:00-13:00** **Thu 16:00-20:00** **Sat 14:00-18:00** **Week 2** **Sun 11:00-15:00** **Wed 9:00-13:00** **Thu 16-:00-20:00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...

  • Sales Assistant

    5 days ago

    Horwich, United Kingdom Sweetbar Mix LTD Full time

    **About us** Freshmist is a small vape and ecig business based in Bolton. We are professional, agile, and our goal is to provide excellent customer service in the shops. We are an E-liquid shop with an excellent customer reputation. We are looking for someone hard working, driven and motivated to join our team here and be the freshest in town! Sweetbar Mix...

  • Administration Assistant

    2 weeks ago

    Horwich, United Kingdom Hyway Logistics Ltd Full time

    **Administrative Assistant** Hyway Logistics is a SME providing a vehicle delivery service for over 24 years now. We specialise in supporting the leasing and fleet markets. Our team in the office support a team of up to 45 drivers. The Admin department is responsible for Invoicing customers daily through our bespoke system, bank reconciliations, credit...

  • Assistant Manager

    2 weeks ago

    Horwich, United Kingdom EURO GARAGES LIMITED Full time

    **Role**:Burger King Assistant Manager **Location**:Bolton, BL6 5UZ **Hours**:Full Time Contract / Permanent **Hourly Rate**:£11.05 per hour **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Assistant Manager who can lead, inspire and motivate a team to join our welcoming Burger King Store! Our...

  • Sales Assistant

    3 weeks ago

    Horwich, United Kingdom Age UK Full time

    SHOP NAME **Horwich** CONTRACT TYPE **Permanent** APPLY BY **13-Jun-2023** SALARY **£10.42ph** JOB CATEGORY **Retail** WORKING PATTERN **1 day out of 7** WEEKLY HOURS **7 hours** Age UK’s shops are the face of the charity. On highstreets up and down the country our retail teams deliver a great shopping experience to customers while...

  • Service Advisor

    2 days ago

    Horwich, United Kingdom Linda Taylors Ltd Full time

    Our client, a motor dealership based in Horwich are looking to recruit a Service Advisor to join their team. This is a fantastic opportunity to join a busy and prestigious dealership and work with a successful team. The Service Advisor is a vital role in the customer journey and so previous experience within a similar role is vital for this position. The...

  • Legal Assistant

    4 weeks ago

    Horwich, United Kingdom Amity Law Full time

    Responsibilities: - Initial enquiries and quotation management - Onboarding clients including accurate collection of data and documentation - Monitoring portals for collection of identification, financial information and mortgage offers - Accessing third party systems for the retrieval of documentation and uploading to our case management system - Scanning...

  • Catering Assistant/barista

    7 days ago

    Horwich, United Kingdom The Nilgiris Café Used to be Amelia's Cafe Full time

    We are looking to hire a dedicated and reliable kitchen assistant to assist the cook with ingredient preparation as well as perform all washing and cleaning duties required in the kitchen. The kitchen assistant's responsibilities include assisting with inventory control, removing the garbage, washing garbage cans, and clearing refrigerators, freezers, and...

  • Catering Assistant/barista

    2 weeks ago

    Horwich, United Kingdom The Nilgiris Café Used to be Amelia's Cafe Full time

    We are looking to hire a dedicated and reliable kitchen assistant to assist the cook with ingredient preparation as well as perform all washing and cleaning duties required in the kitchen. The kitchen assistant's responsibilities include assisting with inventory control, removing the garbage, washing garbage cans, and clearing refrigerators, freezers, and...

  • Customer Assistant Clothing

    2 weeks ago

    Horwich, Lancashire, United Kingdom Marks and Spencer Full time

    All the detailsWorking Pattern Week 1 Tue 09:00-13:00Thu 16:00-20:00Sat 14:00-18:00 Week 2Sun 11:00-15:00Wed 9:00-13:00Thu 16-:00-20:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Customer Assistant Clothing

    1 month ago

    Horwich, Lancashire, United Kingdom Marks and Spencer Full time

    All the detailsWorking Pattern Week 1 Tue 09:00-13:00Thu 16:00-20:00Sat 14:00-18:00 Week 2Sun 11:00-15:00Wed 9:00-13:00Thu 16-:00-20:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Sales Assistant

    3 weeks ago

    Horwich, United Kingdom Age Cymru West Glamorgan Full time

    SHOP NAME **Horwich** - CONTRACT TYPE **Permanent** - APPLY BY **13-Jun-2023** - SALARY **£10.42ph** - JOB CATEGORY **Retail** - WORKING PATTERN **1 day out of 7** - WEEKLY HOURS **7 hours** Age UK’s shops are the face of the charity. On highstreets up and down the country our retail teams deliver a great shopping experience to customers while...

  • Saturday Sales Assistant

    3 days ago

    Horwich, United Kingdom Age Cymru West Glamorgan Full time

    SHOP NAME **Horwich** - CONTRACT TYPE **Permanent** - APPLY BY **01-May-2024** - SALARY **£11.44** - JOB CATEGORY **Retail** - WORKING PATTERN **1 day out of 7** - WEEKLY HOURS **7 hours** Age UK’s shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while...

  • Saturday Sales Assistant

    2 days ago

    Horwich, United Kingdom Age UK Oldham Full time

    SHOP NAME **Horwich** CONTRACT TYPE **Permanent** APPLY BY **02-May-2024** SALARY **£11.44** JOB CATEGORY **Retail** WORKING PATTERN **1 day out of 7** WEEKLY HOURS **7 hours** Age UK’s shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating...