Service Advisor

7 months ago

Horwich, United Kingdom Linda Taylors Ltd Full time

Our client, a motor dealership based in Horwich are looking to recruit a Service Advisor to join their team. This is a fantastic opportunity to join a busy and prestigious dealership and work with a successful team. The Service Advisor is a vital role in the customer journey and so previous experience within a similar role is vital for this position.

The main duties of this Service Advisor role will include:

- Meeting and greeting service customers on arrival to the service department
- Booking customer’s cars in for service/MOT
- Co-ordinating the movements of the customer vehicles through the service centre
- Dealing with customer enquiries and ensuring customer satisfaction at all times.
- Updating customer details on the CRM system
- Liaising with existing customers to advise of new products and services
- Daily preparation of job cards
- Undertaking follow up calls to ensure customer satisfaction
- Providing a reminder service to customers who are pre-booked
- Liaising with colleagues to provide information on the status of their vehicles
- General administration tasks
- Excellent communication skills and a passion for delivering the highest levels of customer service
- Good working knowledge of IT Packages - any industry specific packages are highly desirable
- Be organised and methodical and able to juggle a busy environment with ever changing priorities
- Be personable and able to develop, maintain and nurture customer relationships to encourage and ensure repeat business
- Previous experience in a similar role is essential
- Be a team player and able to work in a busy service area
- Able to work on own initiative when required

If you have the skills and experience listed above and are an experienced Service Advisor and are looking for a new challenge in the Horwich area, please APPLY TODAY Early interviews are offered for this role.

As a leading recruitment agency in Swinton, Manchester, here at Linda Taylors Ltd we are continually receiving new assignments and permanent positions to work on in the Manchester, Bolton, Bury, Salford, Eccles and surrounding areas so keep a close eye on our website, Facebook, Linkedin and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- service advisor: 1 year (preferred)

Work Location: In person

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