Sales Associate Tumi at John Lewis

6 months ago


London, United Kingdom Tumi at John Lewis in Oxford Street Full time

**Brand Summary**

**Summary of Position**

Provide a positive customer experience as directed by the TUMI Difference and TUMI Moments. Develop new customer relationships and interact with existing customers to increase sales. Attain quarterly sales and SPH goals. Build strong partnerships with co-workers and store management.

**Duties and Responsibilities**

**SALES**:

- Meet or exceed SPH goal.
- Convey the importance of the TUMI Customer Experience.
- Contribute to the attainment of store sales goals.
- Enforce excellent customer service through emphasis on client books, note cards, customer approach and relationship development.
- Maintain an outstanding level of productivity.
- Coordinate and seek assistance from the store manager or assistant manager in closing a sale of suggesting a special order.
- Promptly and efficiently process all basic sales transactions through the register, including name capture.
- Attempt name capture at every transaction.

**COMMUNICATION**:

- Actively participate in staff meetings for the purpose of discussing steps of the sale, policy implementation or changes, merchandise, etc. and to encourage an exchange of information and ideas.
- Diffuse customer service concerns and defer escalated issues to store or assistant store manager.

**MERCHANDISING**:

- Participate in the merchandising of the store to acquire the skills necessary to work independently.
- Merchandise the store as directed by visual guidelines.
- Implement correct usage of interior signage.
- Ensure that all stock is well maintained and in good condition.

**HUMAN RESOURCES**:

- Follow policies and procedures as defined in the associate handbook.
- Assist in the orientation and training of new associates.
- Cooperates with co-workers and consistently supports company philosophies staff.
- Presents a professional appearance in accordance with established dress code.
- Maintains high level of attendance and punctuality.
- Dutiful in maintaining meals and break schedules.

**OPERATIONS**:

- Ensure name capture is attempted at every transaction.
- Ensure price changes are ticketed accurately and in a timely fashion.
- Notify manager of damages and partner with manager for proper return to the warehouse.
- Maintain proper housekeeping standards.
- Maintain a secure and hazard free environment.

**CUSTOMER SERVICE**:

- Exemplify the TUMI Difference and Tumi Moments.
- Coordinate and seek assistance from the Store Manager and Assistant Manager in closing a sale or suggesting a special order, if necessary.
- Explain TUMI’s after sales service philosophy.
- Build and maintain a current and organized clientele book through the TUMI App by Proximity.
- Promptly and efficiently process all basic sales transactions through the register.
- Send thank you cards through the TUMI App by Proximity.
- Notify customers on upcoming events.
- Maintain an awareness of the competitive environment.

**LOSS PREVENTION**:

- Maintain inventory on the sales floor by replacing sold merchandise with merchandise from the stockroom.
- Promptly report shoplifters or in house theft.
- Control shrinkage through loss prevention awareness.
- Participate in store inventory on seasonal or as needed basis.

**Job Types**: Part-time, Permanent, Temporary contract

**Salary**: £12.50 per hour

**Benefits**:

- Employee discount

Schedule:

- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- mid-premium retail environment: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: JL/SA32/020224



  • London, United Kingdom Tumi at John Lewis in Oxford Street Full time

    **Brand Summary** **Summary of Position** Provide a positive customer experience as directed by the TUMI Difference and TUMI Moments. Develop new customer relationships and interact with existing customers to increase sales. Attain quarterly sales and SPH goals. Build strong partnerships with co-workers and store management. **Duties and...


  • London, United Kingdom Samsonite at John Lewis in Oxford Street Full time

    **Brand Sales Consultant** Are looking to join a fun faced paced sales environment? We at Samsonite have a fantastic opportunity for you to join our worldwide leading luggage and accessory brands. The role is a great mix of commercial, operational and customer service, and we want a confident, charismatic, self-motivated individual who thrives in a...


  • London, United Kingdom Tumi Full time

    **Brand Summary** INTEGRITY Our standards are exceptional, and we stand by everything we do. PASSION We treat our products, people and clientele with the total dedication they deserve. INNOVATION When it comes to forward thinking, we are foremost. GLOBALISM We are all Global Citizens and look to contribute to a global community. ENTREPRENEURIAL...

  • Sales Associate

    7 months ago


    London, United Kingdom TUMI Full time

    Are looking to join a fun faced paced sales environment? _ - We at Samsonite have a fantastic opportunity for you to join our worldwide leading luggage and _ - accessory brands. The role is a great mix of commercial, operational and customer service, and we _ - want a confident, charismatic, self-motivated individual who thrives in a fast-paced...

  • Sales Associate

    7 months ago


    London, United Kingdom TUMI Full time

    **POSITION**: TUMI Sales Associate, part-time (16 hours per week) **LOCATION**: Regent Street **AVAILABILITY**:Immediate **Job Purpose**: **Main tasks**: - In the luxury environment, it is important to treat each client with individualized attention and to make them feel special every time they shop with us. - Using correct verbiage such as “Premium...


  • London, United Kingdom John Lewis Partnership Full time

    Job Description Join John Lewis Today If you've ever stepped through the doors of a John Lewis shop, shopped online, or seen any of our adverts, you'll know there's something unique about us. That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort...

  • Sales Associate

    7 months ago


    London, United Kingdom TUMI Full time

    **POSITION**:TUMI Sales Associate/Key Holder part-time (16 hours per week)** **LOCATION**:Knightsbridge, London** **AVAILABILITY**:Immediate **Job Purpose**: **Main tasks**: - In the luxury environment, it is important to treat each client with individualized attention and to make them feel special every time they shop with us. - Using correct verbiage...

  • Sales Associate

    7 months ago


    London, United Kingdom TUMI Full time

    We are currently recruiting for a part time **sales associate **to work 16 hours per week. **Job Purpose**: **Main tasks**: - In the luxury environment, it is important to treat each client with individualized attention and to make them feel special every time they shop with us. - Using correct verbiage such as “Premium piece” or “Elevated style”...


  • West London, United Kingdom John Lewis Partnership Full time €42,700

    Join John Lewis Today If you've ever stepped through the doors of a John Lewis shop, shopped online, or seen any of our adverts, you'll know there's something unique about us. That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it...


  • London, Greater London, United Kingdom John Lewis Partnership Full time

    LGV Vehicle Technician Job DescriptionWe're looking for an experienced LGV vehicle technician to join our team at the John Lewis Partnership.As a LGV vehicle technician, you will be responsible for carrying out routine maintenance and repairs on our fleet of commercial trucks, as well as diagnosing and troubleshooting complex technical issues.Key...

  • C1 Driver Trainee Cdh

    7 months ago


    London, United Kingdom John Lewis Full time

    **At a glance**: **Role**: Customer Delivery Driver Trainee **Position**:Permanent Location: Innova Park CSB **Pay Rate**: Innova Park is looking to offer **£12.62** per hour as a starting rate **Hours of work**:41 hours per a week, over 4 days (Includes 3 out of 5 Saturdays). No bank holiday or Sunday working. We also offer overtime when required so...


  • London, United Kingdom John Lewis Full time

    **At a glance**: **Role**: Customer Delivery Driver Trainee **Position**:Permanent **Location**: Innova Park **Pay Rate**: £13.92 per hour **Hours of work**:41 hours per a week, over 4 days (Includes 3 out of 5 Saturdays). No bank holiday or Sunday working. We also offer overtime when required so there’s potential to top up your earnings - AM Shift -...

  • Sales Assistant

    7 months ago


    London, United Kingdom Rodd&Gunn UK Ltd Full time

    **Position Title**:Stylist/ Sales Associate **Lodge Location**:John Lewis & Partners, White City **Reporting To**: Store Manager **OUR BRAND** Rodd & Gunn New Zealand is one of the fastest growing Men’s Clothing brands in France, Belgium, USA, Canada, UK, Australia and New Zealand. We have expanded our retail footprint across the Southern and Northern...


  • London, United Kingdom John Lewis Full time

    **Job Description**: **Due to the nature of this role, we require all applicants to be over 18 to apply** Our Customer Delivery teams are the face of the John Lewis & Partners brand. As part of a 2 person crew, you will deliver, assemble and install a wide range of home furnishings, electrical products and sports equipment, ensuring every delivery is made...


  • London, United Kingdom John Lewis Full time

    **Due to the nature of this role, we require all applicants to be over 18 to apply** **Starting pay would be £12.62** Our Customer Delivery teams are the face of the John Lewis & Partners brand. As part of a 2 person crew, you will deliver, assemble and install a wide range of home furnishings, electrical products and sports equipment, ensuring every...


  • London, Greater London, United Kingdom John Lewis Partnership Full time

    Company OverviewThe John Lewis Partnership is a unique employee-owned business where all 80,000 staff are Partners. Our vision is to be the UK's best workplace and we're committed to making a positive impact on our customers, our communities and the environment.


  • London, United Kingdom John Lewis Full time

    **At a glance**: **Role**:Customer Delivery Hub, Driver Installer **Position**: Permanent Partner **Pay**:The starting rate for this role will be **£33,800** Annual (Equivalent to £15.80ph) **Hours**:41 per week, 5-week rotating shift pattern including 3 out of 5 Saturdays. No bank holiday or Sunday working. We also offer overtime when required so...


  • London, United Kingdom John Lewis Full time

    **At a glance**: **Role**:7.5T CDH Installer **Location**: Innova Park CDH **Position**: Permanent Partner **Pay**:£35,153.34 annually (Equivalent to £16.43ph) **Hours**:41 per week, 5-week rotating shift pattern including 3 out of 5 Saturdays. No bank holiday or Sunday working. We also offer overtime when required so there’s potential to top up your...


  • London, United Kingdom Kenneth Green Associates Full time

    Kenneth Green Associates, the UK’s leading luxury fragrance distributor are looking for a professional Luxury Fragrance Account Manager to work within John Lewis, Brent Cross. Proven outstanding Retail Sales Results v Targets, Customer Service Excellence, and active Social Media Platforms are imperative for this dynamic position. If you are interested in...


  • London, United Kingdom Kenneth Green Associates Full time

    Kenneth Green Associates, the UK’s leading luxury fragrance distributor is looking for a professional and experienced Fragrance Consultant to work within John Lewis, Westfield White City. You will be working 40 hours a week over 5 days which will include some late shifts and weekends. Proven outstanding Retail Sales Results v Target, Customer Service...