Shop Assistant

3 weeks ago

Cardiff, United Kingdom Acorn Recruitment Limited Full time

Job title: Shop Assistant

Location: Cardiff

**Salary**: £10.42 per hour

Hours: 22.5 including weekends on a rota basis

Benefits: Onsite parking and employee discount

Acorn by Synergie is currently recruiting for a Shop Assistant

Job Role:

- To sort and record all stock coming into the Reuse shop and to work with volunteers to ensure stock is sold through the appropriate outlet
- To supervise volunteers that will assist in running the shop
- To transport items as and when necessary between the shop and other approved sites

Sales:

- To keep the shop organised and stock items displayed clearly and attractively in order to maximise sales
- Ensure that the high standard of service to customers that is expected by our client and Cardiff CBC is maintained at all time
- Actively support any fundraising activities and promotions
- Implement promotions in the shop as directed

Shop Appearance:

- Maintain a high standard of presentation, both inside and outside the shop and storage areas
- Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the shop premises

Stock:

- Actively encourage the public to donate saleable stock and promote other local reuse collection services for larger items
- Manage, in conjunction with the civic amenity and bulky collections staff, the quantity and quality of stock being intercepted
- Ensure there is adequate flow of stock from storage areas to the shop
- Select & price stock at a consistent level in accordance with our clients guidelines

Staff and Volunteers:

- Work with the Area Manager to ensure the shop runs effectively
- Create an organised and pleasant working environment for staff and volunteers
- Ensure that all staff and volunteers comply with our clients policies
- Ensure equality & diversity polices are adhered to

Administration and Security:

- Ensure all relevant administration is completed on time
- Ensure all financial, cash handling and security procedures are adhered to
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended
- Notify the Area Manager in the event of suspected theft or dishonesty by any member of staff or volunteers
- Complete all required back office IT systems processes

Health and Safety:

- Provide a safe environment that protects all staff, volunteers and the public
- Comply with all Health and Safety regulations as per the our client H&S Policy
- Report any maintenance or Health and Safety issues in the shop to the Area Manager
- To work independently and as part of a team
- To report to the senior management team
- To carry out any other reasonable management requests
- Any other duties as appropriate

Person Specification:

- Skills and Experience
- Good level of general education

Essential:

- Previous retail experience
- Experience of working to and achieving sales targets Experience of cash reconciliation and financial controls
- Some experience of administration / back office organisation
- Product knowledge and understanding Skills & attributes
- Excellent customer service skills
- Strong leadership and motivation skills with the ability to build and motivate a team of volunteers to successfully achieve targeted income
- Excellent communication and relationship building skills with the ability to build rapport with people of differing ages, backgrounds and cultural origins
- Commitment, enthusiasm and high energy levels
- Strong organisation skills
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Ability to work and flourish under pressure
- Personable and hands-on
- Committed to achieving the highest retail standards at all times
- Results driven but with recognition of right result, right way

Acorn by Synergie acts as an employment agency for permanent recruitment.

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