Shop Assistant

1 week ago

Cardiff, Cardiff, United Kingdom Acorn Recruitment Limited Full time

Job title:
Shop Assistant

Location:
Cardiff

Salary:
£10.42 per hour

Hours: 22.5 including weekends on a rota basis

Benefits:
Onsite parking and employee discount

Acorn by Synergie is currently recruiting for a Shop Assistant

Job Role:

  • To sort and record all stock coming into the Reuse shop and to work with volunteers to ensure stock is sold through the appropriate outlet
  • To supervise volunteers that will assist in running the shop
  • To transport items as and when necessary between the shop and other approved sites

Sales:

  • To keep the shop organised and stock items displayed clearly and attractively in order to maximise sales
  • Ensure that the high standard of service to customers that is expected by our client and Cardiff CBC is maintained at all time
  • Actively support any fundraising activities and promotions
  • Implement promotions in the shop as directed

Shop Appearance:

  • Maintain a high standard of presentation, both inside and outside the shop and storage areas
  • Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the shop premises

Stock:

  • Actively encourage the public to donate saleable stock and promote other local reuse collection services for larger items
  • Manage, in conjunction with the civic amenity and bulky collections staff, the quantity and quality of stock being intercepted
  • Ensure there is adequate flow of stock from storage areas to the shop
  • Select & price stock at a consistent level in accordance with our clients guidelines

Staff and Volunteers:

  • Work with the Area Manager to ensure the shop runs effectively
  • Create an organised and pleasant working environment for staff and volunteers
  • Ensure that all staff and volunteers comply with our clients policies
  • Ensure equality & diversity polices are adhered to

Administration and Security:

  • Ensure all relevant administration is completed on time
  • Ensure all financial, cash handling and security procedures are adhered to
  • Hold the shop keys, ensuring that the shop is secure whenever it is left unattended
  • Notify the Area Manager in the event of suspected theft or dishonesty by any member of staff or volunteers
  • Complete all required back office IT systems processes

Health and Safety:

  • Provide a safe environment that protects all staff, volunteers and the public
  • Comply with all Health and Safety regulations as per the our client H&S Policy
  • Report any maintenance or Health and Safety issues in the shop to the Area Manager
  • To work independently and as part of a team
  • To report to the senior management team
  • To carry out any other reasonable management requests
  • Any other duties as appropriate

Person Specification:

  • Skills and Experience
  • Good level of general education

Essential:

  • Previous retail experience
  • Experience of working to and achieving sales targets Experience of cash reconciliation and financial controls
  • Some experience of administration / back office organisation
  • Product knowledge and understanding Skills & attributes
  • Excellent customer service skills
  • Strong leadership and motivation skills with the ability to build and motivate a team of volunteers to successfully achieve targeted income
  • Excellent communication and relationship building skills with the ability to build rapport with people of differing ages, backgrounds and cultural origins
  • Commitment, enthusiasm and high energy levels
  • Strong organisation skills
  • Able to work under own initiative and take a proactive approach to changing business needs and objectives
  • Ability to work and flourish under pressure
  • Personable and handson
  • Committed to achieving the highest retail standards at all times
  • Results driven but with recognition of right result, right way
Acorn by Synergie acts as an employment agency for permanent recruitment.

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