Booking Clerk/admin Assistant in Physiological

3 weeks ago


Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full time

Do you have excellent communication and administration skills with recent experience of working in a busy office environment where no two days are the same? Are you a proficient Microsoft Office and IT user?

If you're looking for a rewarding administrative role where you can make a positive difference to people's experience of the NHS, then joining our physiological sciences admin team could be right for you.

We're looking for experienced administrator who can transfer their skills to the NHS, ensuring that our clinicians and patients are always supported with expert admin help.
- To follow agreed procedures and protocols, such as the Access Policy.
- To ensure patients receive Out-patient appointments in line with booking requirements of the Trust, and meeting national and local targets.
- To ensure patients receive all relevant information in a timely, accurate and effective way.
- To ensure all data relating to patients is captured in a timely and accurate manner.
- To provide a customer focused booking service.

Pilgrim Hospital is situated beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincoln Hospital is a thriving university city and with the opening of the new medical school, It provides all major specialties and a 24-hour major accident and emergency service

If you want to make a difference and be part of something new and exciting then we would love to hear from you so, what are you waiting for?
- To prioritise own workload to ensure patients receive the required notice of booking in chronological order whilst ensuring maximum utilisation of available resource.
- To contact patients by relative means, gaining agreement of acceptance of booking with patient or their representative.
- To ensure appropriate patients are appointed by following agreed procedures, clinician’s directives and booking rules.

What’s in it for you??

So, apart from being part of a team that puts patients at the heart of everything we do, and seeing lives improved by the treatments we give, you’ll also get the following:

- NHS Pension: A generous and flexible pension scheme with contributions from us as your employer.
- Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change)
- Flexible working & career breaks: Helping you match work and home life - ask about reduced hours, compressed hours, flexible working, term-time only working, job sharing and unpaid leave.
- Bank working: The chance to work extra hours at enhanced rates and we’ll pay you weekly - ideal if your income needs a quick boost.
- Relocation packages: If a relocation package is offered for the role, you could qualify for expenses of up to 25% of your starting salary.

**And there’s more**:

- Family & Childcareincluding on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
- Health & Wellbeingincluding mindfulness, counselling, mental health first aid, health check MOTs, physiotherapy, eye tests.
- Learning & Developmentincluding Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research and GP speciality training programme.
- Discounts & Salary Sacrificeincluding Cycle2Work, car lease scheme, home electronics and wider wallet.
- Rewards & Recognitionincluding staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

What should you do next?



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