Community Duty Officer

2 weeks ago


Swadlincote, United Kingdom The de Ferrers Trust Full time

**Role**: Community Duty Officer

**Salary**: £10.98 per hour

**Hours**: Ad Hoc Basis

**Contract**: Casual

**Start Date**: ASAP

**The de Ferrers Trust**

The de Ferrers Trust is looking to recruit keen and conscientious Community Duty Officers. Located in Burton upon Trent, with over 700 colleagues working across the Multi Academy Trust, this is an excellent opportunity for an experienced and focused individual to join the team at central trust level. The Community Duty Officer role will provide various levels of Lettings support in Academies across the Trust.

**The Role**

Successful applicants will join a small and supportive team of staff and be able to make a positive contribution to the development of the Academy. You will be directly responsible for the venue and the lettings customers during the lettings hours as directed by the Trust Lettings Manager.

**Main Duties**
- To be responsible for the opening and locking of the buildings for community activities as directed, which can be daytime, evening and at weekends.
- To maintain the highest level of customer service at all times and be a friendly and welcoming face of the lettings team
- To provide on-site security during lettings hours, and the supervision of the buildings and grounds to prevent damage and misuse of the facilities
- To assist with the setting up and clearing away of equipment and furniture required for lettings use
- To be familiar with and adhere to the Health and Safety Policy
- To take all reasonable steps to ensure users comply with the Health and Safety Policy and Conditions of Hire, including the enforcement of the ‘No Smoking’ policy at all Trust venues
- To ensure that correct procedures are adopted in the event of an emergency

We are looking for a polite and friendly person who is capable of being responsible for the security of the whole venue during lettings hours. Prior experience of being a key holder is desirable but not essential. Previous experience of lone working is also desirable but not essential.

You will be the customer face of our lettings team and must be able to demonstrate an excellent standard of customer service. You will be punctual and professional in your manner and of smart appearance at all times.

**Continuing Professional Development**

The Trust believes that professional development is key to successful and happy employees and offers excellent opportunities for you to grow and achieve. We provide tailored Continuing Professional Development, mentoring, support and a range of development opportunities across the Trust.

**Application Information**

**Start Date - ASAP**

**How to Apply**:

- **All applicants must be able to provide documentation to prove their right to work in the UK.**_

**Job Type**: Zero hours contract

**Salary**: £10.98 per hour

**Benefits**:

- Employee discount
- Flexitime
- Health & wellbeing programme

Schedule:

- Flexitime

Work Location: In person


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