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Lead Receptionist

4 months ago

Oldham, United Kingdom Lees Medical Practice Full time

'''Responsibilities'''
- Have good knowledge of EMIS web, DOCMAN and current software that is used in primary care
- Organise and motivate the reception team in a forward thinking and enthusiastic manner
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct incoming phone calls to the appropriate departments
- Provide accurate information to callers and visitors regarding company services and policies
- Perform data entry tasks to update and maintain records
- Schedule appointments and manage calendars for multiple staff members
- Sort and distribute incoming mail and packages
- Coordinate office supplies and equipment inventory
- Assist with administrative tasks such as filing, photocopying, and scanning documents
- Ensure the reception area is clean, organized, and presentable at all times

'''Experience'''
- Proven experience as a receptionist or in a similar role
- Strong organizational and multitasking skills
- Proficient in using office equipment such as printers, scanners, and photocopiers
- Excellent verbal and written communication skills
- Familiarity with computerised systems for data entry and record keeping
- Knowledge of QuickBooks or similar accounting software is a plus
- Ability to maintain confidentiality of sensitive information
- Exceptional phone etiquette and customer service skills

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organisation.

**Job Types**: Full-time, Permanent

Pay: £23,400.00-£30,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Application question(s):

- How many years of working in a GP practice do you have?

**Education**:

- A-Level or equivalent (required)

**Experience**:

- Customer service: 5 years (required)
- Administrative experience: 5 years (required)

Work Location: In person

Application deadline: 08/03/2024
Reference ID: Lead Receptionist 2024