Resident Scrutiny

**The role**

Following the recent merger between legacy Optivo and Southern Housing Group to form Southern Housing**. **We’re looking for an exceptional Resident Scrutiny, Involvement and Co-creation Assistant.

This position is a fixed term contract for 9 months.

This is an exciting opportunity to work with our residents to support and enable them to influence, scrutinise and improve our business.

You’ll provide a full range of administrative and support services, on behalf of the department. These included handling enquiries, mail merges, filing and raising purchase orders and scheduling and booking transport and venues.

You’ll work collaboratively with members of staff in other departments and external contacts / residents to support the wider demands of the team. And take responsibility for ensuring office systems, databases and spreadsheets are well maintained.

Our values are at the HEART of everything we do, within your value you will ensure you stay:

- Honest
- Efficient
- Accountable
- Respectful
- Trustworthy

**What you'll have**
- Experience of working in an administration role
- Experience of working with a CRM database (or similar) to maintain customer records, manage tasks and log information
- An understanding of different residents’ needs and working in an inclusive way
- Experience of arranging meetings and events, both online and face-to-face

**Shortlisting**: 24th March 2023

**Interviews**: Thursday 30th March 2023

**About us**

At Southern Housing, our residents are at the **heart** of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own** **We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

**What's in it for you**

Pension

Life
assurance

Healthcare cash plan

Eyecare & dental

Birthday
leave

Retailers discounts

Cycle
to work

Buy & sell
annual leave

Season ticket loan

In-house academy & career development

Flexible working