Administrator - Markel Care

4 weeks ago

Croydon, United Kingdom Avencia Consulting Full time

**About Markel**:
Avencia Consulting are an RPO who provide a recruitment service to our client Markel International.

Markel Corporation (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

In each of our businesses, we seek to deliver innovative products and adaptable customer service so that we can be a market leader. Our time horizon is long-term, our approach is disciplined, and our focus is on continuously improving the quality of thecustomer experience.

**Role Overview**:
**Are you looking to develop your career within Administration?**

We have an exciting opportunity to join our Markel Care team here in Croydon. The**Administrator** will be responsible for carrying out daily administration relating to Markel Care Practitioners activity, surveys, policy holder benefits services,other client services and related duties to ensure the smooth operation of the Division. You will maintain and update on going activity carried out by the associates across the UK, using spreadsheets/Data Base/CRM and computer filing systems.

Markel Care Practitioners offer dedicated bespoke consultancy services to customers in the health and social care sector. The Markel Care Practitioner consultants also carry out insurance surveys to determine the risk profile of new and ongoing policies.The Administration Team play a pivotal role in coordinating this function and maintaining the smooth day-to-day operation of all activities relating to the business across the UK.

**What you'll be doing**:

- Provide an excellent service to Markel colleagues, brokers and customers - prioritising as appropriate to ensure deadlines are met. Develop and maintain positive working relationships
- Process, support and monitor the associate activity using excel spreadsheets to ensure surveys, policy holder benefits services and other client services are being carried out as planned.
- Support Managers in their role by organising diaries, making available relevant documentation for meetings, and supporting client engagement as required.
- Carrying out or contributing to specific projects, back ground research and presenting findings.
- Maintain security and confidentiality in all aspects of environment and communication.
- Develop and maintain positive working relationships and services with new stakeholders.
- Other duties as reasonably requested by your line manager

**What we're looking for**:

- Administration related qualifications, or demonstrable experience in a professional administration environment, must include excel competency.
- An appreciation of the importance of confidentiality and data protection legislation
- Excellent organisation and planning skills
- Well-developed communication and interpersonal skills in order to interact with both internal and external contacts
- Experience using Microsoft programmes, including Excel, Word and PowerPoint, and some database/CRM experience.

**What's in it for you**:

- A very competitive basic salary plus bonus & benefits
- 25 days' holiday plus Bank Holidays, with the opportunity to buy / sell extra leave
- Company matched pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, a cycle2work scheme, season ticket loan, Employee Assistance Programme (EAP), maternity, adoption and shared parental leave pay,paternity pay..and plenty more
- Voluntary benefits designed to suit your lifestyle - from discounts and cash back on retail and socialising, to health & wellbeing, travel and technology
- The possibility of working from both the office and from home (hybrid), flexible working or other options are available
- You'll get the chance to follow your chosen career path anywhere within Markel
- You'll be joining a global network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do justthat

**What we hope you'll do next**:

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