Legal Expenses Claims Handler

3 weeks ago


Croydon, United Kingdom Avencia Full time

**Legal Expenses Claims Handler**:
Croydon Permanent - Full Time

Share

**Whatsapp**

**LinkedIn**

**Facebook & Messenger**

**Messenger**

**About Markel**:
Avencia Consulting are an RPO who provide a recruitment service to our client Markel International.

Markel Corporation (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

In each of our businesses, we seek to deliver innovative products and adaptable customer service so that we can be a market leader. Our time horizon is long-term, our approach is disciplined, and our focus is on continuously improving the quality of the customer experience.

**The Role**:
**Legal Expenses Claims Handler**
**Croydon**
**£ Competitive + Bonus & Benefits**

**Are you looking to develop your career within Insurance Claims Handling?**
***
**Help us be market leaders in the provision of an efficient, cost effective and professional service to our brokers and clients here at Markel**

We have an exciting new opportunity to join our claims team here in Croydon. The **Claims Handler **will be part of the Before the Event (BTE) Claims Team. The team deals with assessing and handling indemnity provided to policyholders for the purpose of pursuing/defending a range of legal action, including employment, property and contractual dispute and fitness to practise investigations.

Markel Insurance is an integrated specialist fee protection insurance and legal advisory consultancy group. It is the UK’s leading supplier of legal and professional fees insurance products and of advisory services to small-to-medium sized enterprises.

**What you'll be doing**:

- Provide efficient claims handling services to all customers by responding to Legal Expenses Insurance claims using excellent written and call handling skills, in line with department service standards and internal/external service level requirements
- Handle claims from start to conclusion, which involves investigating the validity of a claim and, where a claim is accepted, maintaining a regular review of its validity. This includes negotiating cost funding with solicitors and handling their costs to ensure compliance with policy terms and conditions
- Regularly liaise with solicitors, barristers, accountants, insurance brokers, and directly with policyholders

**What we're looking for**:

- Previous legal experience in an administrative or case handling role
- Outstanding interpersonal skills are required, together with a skill for evaluating legal documents
- Attention to detail with the ability to identify areas to challenge on and to articulate this to legal professionals
- Excellent time management skills in order to reach service level standards and maintain an active case load
- Previous claims handling experience is helpful, along with any insurance experience
- Analytical thinking
- Legal training, preferably a law degree is desirable and an understanding of the legal industry

**What's in it for you**:

- A very competitive basic salary plus bonus & benefits
- 25 days’ holiday plus Bank Holidays, with the opportunity to buy / sell extra leave
- Company matched pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, a cycle2work scheme, season ticket loan, Employee Assistance Programme (EAP), adoption and shared parental leave pay..and plenty more
- Voluntary benefits designed to suit your lifestyle - from discounts and cash back on retail and socialising, to health & wellbeing, travel and technology
- The possibility of working from both the office and from home (hybrid), flexible working or other options are available
- You’ll get the chance to follow your chosen career path anywhere within Markel
- You’ll be joining a global network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that

**What we hope you’ll do next**:


  • Motor Claims Handler

    1 month ago


    Croydon, United Kingdom AIG Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Motor Claims Hand to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.Make your mark in Claims!Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical...

  • Motor Claims Handler

    1 month ago


    Croydon, United Kingdom AIG Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Motor Claims Hand to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.Make your mark in Claims!Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical...

  • Motor Claims Handler

    4 weeks ago


    Croydon, Cambridgeshire, United Kingdom American International Group Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Motor Claims Hand to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims! Our Claims teams are the proven problem solvers of choice for clients, delivering consistent...


  • Croydon, United Kingdom BRUIN Financial Full time

    Permanent - Croydon, **Ref**: 35305 **Job Opportunity: Underwriter - Legal Expenses Insurer** **Requirements**: - Underwriting experience, including standalone and portfolio. - Familiarity with front sheet completion and peer review. - Ideally, experience in Legal Expenses Insurance. - Proficiency in Microsoft Office. - Strong written and oral...


  • Croydon, United Kingdom Robertson and Co Ltd Full time

    _Apprentice Motor Claims Handlers_ Robertsons are the largest privately owned Investigation Business in the UK. We have exciting entry level opportunities working within our Claims Counter Fraud Department. The succesfull applicants will benefit from excellent inhouse training coupled with an Apprenticehsip that awards an Industry recognised...


  • Croydon, Cambridgeshire, United Kingdom Randstad Staffing Full time

    Complaints Handler Complaints Handler - Croydon / Hybrid - Leading Block Management Company Are you a proven Administrator seeking a new role with a market leading brand? Do you have experience in customer support and complaint management? Full training provided ~ Extensive career progression and development ~ Flexible/hybrid working ~£25-30k basic...

  • Travel Claims Handler

    1 month ago


    Croydon, United Kingdom Allianz Partners Full time

    You will be responsible for assessing claims pro-actively and in line with the principles of treating customers fairly. You will communicate professionally with customers and third parties., actively contribute to continual improvement of department andeffectively manage costs. You will also communicate claims outcomes clearly to customers referring to...

  • Travel Claims Handler

    1 month ago


    Croydon, United Kingdom Allianz Partners Full time

    ou will be responsible for assessing claims pro-actively and in line with the principles of treating customers fairly. You will communicate professionally with customers and third parties., actively contribute to continual improvement of department and effectively manage costs. You will also communicate claims outcomes clearly to customers referring to...

  • Travel Claims Handler

    1 month ago


    Croydon, United Kingdom Allianz Partners Full time

    You will be responsible for assessing claims pro-actively and in line with the principles of treating customers fairly. You will communicate professionally with customers and third parties., actively contribute to continual improvement of department and effectively manage costs. You will also communicate claims outcomes clearly to customers referring to...


  • Croydon, United Kingdom AIG Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Adjuster to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.Make your mark in Claims!Our Claims teams are the proven problem solvers of choice for clients, delivering consistent...


  • Croydon, United Kingdom AIG Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Adjuster to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.Make your mark in Claims!Our Claims teams are the proven problem solvers of choice for clients, delivering consistent...

  • Costs Draftsman

    4 days ago


    Croydon, United Kingdom Career Legal Full time

    Job Details Our client was set up in 2003 by a group of lawyers committed to fighting for clients whether they could pay privately or needed legal aid. Today the firm has over 175 staff across a national network of offices. It has been nominated and shortlisted for many legal awards. It is proud to be recommended in the leading legal directories - Chambers...

  • Claims Solicitor

    13 hours ago


    Croydon, Cambridgeshire, United Kingdom Apex Career Solutions Full time

    Job Title: Immigration Solicitor/Fee Earner Job Description Advising clients on immigration law, including visa applications, entry clearance, residency, nationality, and asylum claims. Handling business immigration matters, such as Tier 1 entrepreneur visas, sponsor license applications, and intra-company transfers. Assisting corporate clients with...

  • Claims Solicitor

    5 hours ago


    Croydon, Cambridgeshire, United Kingdom Apex Career Solutions Full time

    Job Title: Immigration Solicitor/Fee Earner Job Description Advising clients on immigration law, including visa applications, entry clearance, residency, nationality, and asylum claims. Handling business immigration matters, such as Tier 1 entrepreneur visas, sponsor license applications, and intra-company transfers. Assisting corporate clients with...


  • Croydon, United Kingdom AWP Assistance UK Ltd Full time

    Customer Claims Technician Department – Warranty Location – Croydon – Hybrid Salary - - £1,545 performance bonus The role: Working on behalf of a number of automotive manufacturers, you will be responsible for the handling of Warranty and Serviceplan claims via our online claims portal. You’ll be in direct communication with...


  • Croydon, United Kingdom Clayton Legal Full time

    This multi-office, Legal 500 firm has an opportunity in the South London office, to join its legal Billing Team.In return you will receive excellent levels of support from both junior and senior staff, ongoing training opportunities, a competitive remuneration package and access to market leading IT.The firm embraces remote working and can look at hybrid or...

  • Legal Secretary

    2 days ago


    Croydon, United Kingdom Nucleus Precision Consultants Ltd Full time

    **Title: Legal Secretary** **Must have experience in either**: **Private client** **Residential property** **Family law** **About Us**: At Nucleus Precision Consultants, we are working with a leading UK law firm dedicated to providing exceptional legal services. With a focus on personalized attention and expert guidance, we assist individuals and...


  • Croydon, Cambridgeshire, United Kingdom Alfred James & Co Solicitors LLP Full time

    Job Description Company Description Alfred James & Co Solicitors LLP is a small but experienced solicitor's office based in South Croydon. With a wide range of legal knowledge in various areas of law, we aim to provide friendly, professional, and reliable services. Our areas of work include conveyancing, personal injury, immigration, housing, family,...

  • Cashier

    1 month ago


    Croydon, United Kingdom Croydon Health Services NHS Trust Full time

    An exciting opportunity has arisen at Croydon Health Services NHS Trust for full time Cashier role. The Cashier will support the Financial Accountant and will provide a timely, professional and courteous service to staffs, patients/clients and visitors. The post holder will ensure compliance with the Trust's Standing Financial Instructions, local policies...


  • Croydon, United Kingdom Apex Career Solutions Full time

    Job Title: Immigration Solicitor/Fee EarnerJob DescriptionAdvising clients on immigration law, including visa applications, entry clearance, residency, nationality, and asylum claims.Handling business immigration matters, such as Tier 1 entrepreneur visas, sponsor license applications, and intra-company transfers.Assisting corporate clients with immigration...