Pa and Clinical Governance Admin Lead

3 weeks ago


London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

The Critical Care department lies within the PACCS directorate (Pulmonary medicine, adult critical care and sleep). PACCS is a key member of the King Health Partner CAG (clinical academic group) structure and strives to deliver the tripartite mission of the Kings Academic Health Centre of excellence in clinical operations, research and education. There are 3 critical care units - one at Guy’s Hospital and two at St Thomas’ Hospital, and 4 high dependency units (HDUs) at St Thomas’.

The post holder will lead a team of administrators to provide a high quality administrative support service to the department including PA support to named individuals. The post will provide a broad range of support activities to ongoing and fixed-term projects within the department and will ensure the smooth running of the service and effective internal and external liaison to contribute to the successful running of the office as a whole.

The role will require the individual to interact with a multi-disciplinary team in a very busy office environment, dealing with highly complex and sensitive issues, often requiring appropriate judgements to be made under mínimal supervision.

Ourvalueshelp us to define and develop our culture,what we doandhow we do it. It is important that you understand and reflect these values throughout your employment with the Trust.

**The post holder will**:
1. Put patients first
2. Take pride in what they do
3. Respect others
4. Strive to be the best
5. Act with integrity

Ourvalues and behaviours framework describes what it means for every one of us in the Trust to put our values into action. The framework can be found on our Trust careers pages and GTIntranet.

The duties and responsibilities listed below are representative of the Administrator Team Lead role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative and managerial duties and responsibilities commensurate with the level of the post, to support the smooth running of the service.

Main Duties
- Lead the provision of a high quality, comprehensive and efficient administrative service.
- Organise and administer meetings, taking comprehensive minutes and ensuring timely dispatch of papers, highlighting actions.
- Provide PA support including diary management and arranging meetings and appointments via the calendar system with both external and internal personnel.
- Responsible for the day-to-day management of the team and ensure that that staff are managed in line with Trust Policies.
- Review and report on staff performance, working with individuals to set clear standards and objectives, identifying training and development needs as well as performance/conduct issues as appropriate.
- Motivate and support staff so that they understand the objectives of the service within which they work and are able to maximise their contribution to the highest standard of patient care.
- Prepare and produce reports/spreadsheets, presentations and other documents as requested using the format required by the team.
- Prepare acknowledgement letters and draft replies where required.
- Make travel arrangements, booking venues and catering arrangements for meetings and conferences.
- Provide dictation and typing services, including audio and direct dictation when required.
- Cover full PA and secretarial support to named individuals when required.
- Support in the implementation of projects, with mínimal supervision to agreed goals and agreed timescales



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