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Team Lead, Ocean Import Gateway

1 month ago

Purfleet, United Kingdom DSV ROAD LIMITED Full time

Company description:
DSV - Global transport and logistics
DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a varietyof supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

Job description:
**BRIEF OVERVIEW**

A position as an Team Leader, Ocean Import Gateway has arisen at DSV Air & Sea, Purfleet.

This is a fantastic opportunity to join a company committed to providing quality, innovative value and logistics services.

**MAIN PURPOSE OF THE ROLE**

The role of Team Leader, Ocean Import Gateway is to fully meet branch expectations for safe and efficient transport of their products from various worldwide destinations into the UK in accordance with company policy and procedures as well as statutory requirements.

Take direct ownership of branch relationships and ensure all business is implemented successfully and communication to the client is of the highest level.

Delivering an excellent standard of customer service is extremely important to this role.

**KEY REQUIRMENTS**
- Use of Company In-House systems to complete Import documentation and operational processes.
- Organise operational workflow to meet customer timeframes.
- Communicate effectively with the branches to obtain relevant information and ensure their needs are met.
- Ensure legislative compliance in all areas.
- Manage escalations from internal and external partners
- Develop and support direct reports
- Liaise with Origin offices for assistance on load planning for Groupage Lanes
- Support along with Product team to ensure follow nominated co-loader and strengthen own LCL Groupage
- Complete all administration functions in accordance with company policy and procedures.
- Leading the department in a proactive and professional direction
- Costing responsibility
- Day to day problem solving

**SKILLS AND COMPETENCIES**
- Good communication skills
- Ideally strong LCL knowledge skills
- Good organization skills and effective time management
- Maintain a positive mind-set whilst working under pressure, re-prioritising workload where necessary
- Commercial Awareness
- Attention to detail
- IT Literate in Microsoft Office
- Problem solving
- Applicant would ideally have 2-3 years recent relevant industry experience with previous involvement in Worldwide ocean freight imports

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