Water Supply Production Operator

**Water Supply Production Operator**:

- Salary £25,214 - £31,518 per annum (depending on experience) + 20% Shift Allowances- Location Horsley Water Treatment Works**About the role**

**Water Supply Production Operator**

**Full time - 37 hours per week**

**Full Time Permanent**

**Salary - £25,214 - £31,518 per annum (depending on experience) + 20% Shift Allowance**

**Location - Horsley Water Treatment Works**

**About the role**

We have a great opportunity to join our Water Supply team here at Northumbrian Water, as a Water Supply Production Operator, ensuring we deliver great high-quality drinking water for our customers.

There’s so much more to the production of great quality drinking water than meets the eye and this is a key role at the front of leading our customer satisfaction. There are so many steps in the process of taking raw water from rivers and reservoirs to then treating it and distributing it to our customers.

We are looking for you to operate the treatment process, you’ll be using the site SCADA electronic system to operate and monitor the process along with responding to alarms and alerts. You’ll adjust water production volumes to meet customer water demand while complying with quality parameters. Working with chemicals and validating and calibrating instruments will be key to your role in effectively operating the treatment process. You’ll be using laboratory testing and recording results for regulatory auditing and to support decision making in operating the site.

The role can require you to work alone at our site where you will monitor water quality at multiple stages of the treatment process to maintain compliance. This job role will include working in confined spaces to complete planned and reactive maintenance activities, which are required to deliver a quality product or process - you will be fully trained. The role also includes working with toxic gases which you will be fully trained to work with.

You’ll be outside a lot of the time wearing Personal Protective Equipment working your way around the site and will be responsible for process unit cleaning, along with emptying and cleaning tanks to remove waste material, so it can get messy at times too.

Who knew there was so much to making our amazing water that comes out of your tap

**_
Please note_**
- This role has been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test. Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date._
- Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked._

**About you**

We’re looking for you to have proven experience of delivering a quality product and experience of operating production processes and working with analytical instruments is desirable but not essential.

You’ll have experience of using various equipment and processes to ensure you follow procedures and have health and safety at the forefront of everything you do. You’ll have experience of using instrumentation to validate and calibrate a process to be successful in your role.

We’ve mentioned the role is partially outdoors, so you will need to be comfortable with working outside in all weather’s day and night, along with being happy and confident to work alone too.

**About us**

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.

**Our values**

Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.

Our values are:
Results Driven
- We take responsibility for achieving excellent business results.

Ethical
- We are open and honest and meet our commitments with a responsible approach to the environment and our communities.

Customer Focused
- We aim to exceed the expectations of our internal and external customers.

Innovative
- We continuously strive for innovative and better ways to deliver our business.

One Team
- We work together consistently, promoting co-operation, to achieve our corporate objectives.

**Colleague benefits**

We’re the great company we are because of you - our peopl