Head of Contract Management

3 weeks ago

London, United Kingdom NHS England Full time

The Head of Contract Management will be a senior leader within the NHS England commercial team, responsible for the management of a portfolio of contracts in the Professional and Corporate Services Category.

The role requires the active management of many high-profile contracts critical to the delivery of NHS England’s objectives. It requires engaging with senior stakeholders across the organisation to ensure contracts can meet needs in a dynamic delivery environment; working with a range of suppliers to ensure value for money and cultivate relationships; the leadership and development of a talented and passionate team; coordinating across external parties within the health family and broader government; and ensuring compliance with best practice and government standards.

You will work closely with the Head of Procurement within the category, ensuring seamless transition from acquisition to management of services. As a key deputy to the Associate Director of Commercial overseeing the category, you will be comfortable interfacing into senior leaders within the function and the wider organisation. As well as being responsible for contracts within the category, you will drive forward standards and best practices across the contract management community in the function, working with peers in other categories to drive continuous improvement.

The role sits within the Commercial Delivery and Governance team which has responsibility for the effective management of all third party spend within the organisation. As such the role requires proactive and experienced leadership to balance risks, ensure continuity of supply and develop relationships with suppliers to maximise value for the NHS.
- Leads the contract management team on the direction and delivery of the contract management strategy.
- Oversees and sets the overall contract management strategy for their category.
- Ensures sufficient resource is deployed to manage complex contracts effectively and addresses problematic projects to turn the situation around.
- Manages dispute resolution between strategic suppliers and the NHS.
- Actively reconsiders market approach over time to consider new or innovative commercial models.
- Oversees and sets the overall tone of the directorate’s relationship with suppliers.
- Supports and drives the use of structured approaches to supplier relationship management across the NHS.
- Identifies failing projects and is able to persuade other leaders and politicians when these need to be stopped.
- Oversees exit and transition management across the directorate’s commercial delivery and pays particular attention to the most strategically important contracts.

People are central to what we do - both in terms of our patient-led care but just as importantly, our brilliant team. We are committed to building a diverse, inclusive, and compassionate workforce supporting everyone to reach their full potential.

You’ll be joining a supportive and friendly team where you can truly be yourself. You’ll also have access to fantastic benefits such as our pension scheme, great annual leave entitlement and flexible working opportunities to give you the work/life balance that suits your lifestyle and caring responsibilities.

If you are passionate about commercial and procurement and want to make a tangible difference to people’s lives, join us on this exciting journey.

Please see job description for more information but for an informal discussion please contact;
Fiona Hilton
- Lead the contract management team on the direction and delivery of the contract management strategy for the category with a continuous improvement focus.
- Oversee and set the overall tone of the relationship with suppliers, using structured supplier relationship management across the NHS, to build and maintain strategic relationships at senior supplier level.
- Lead on complex dispute resolution between strategic suppliers and the NHS.
- Actively reconsider market approach over time to consider new or innovative commercial models to inflight contracts including efficiency opportunities.
- Work with and coral a range of senior level internal stakeholders (e.g. Programme Director, SRO, Clinical Leads) to understand priorities / requirements and align to contract provisions and support models between commercial and the business.
- Identify and lead resolution across multi-disciplinary teams for strategic contract and supplier risks and oversees exit and transition management, paying particular attention to the most strategically important contracts

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.
Salary Progression
Applicants will commence at the bottom of Band 8d with a full-time starting salary of £83,571 with a pay step increase after 5 years’ service.

This is offered in accordance with NHS Terms and Condit

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