Helpdesk Administrator

**Job Description**:
Helpdesk Administrator
Pertemps are currently recruiting for a temporary Helpdesk Administrator to join a business based near Salisbury. This is a full-time position running until the end of June.

**Responsibilities**:

- Ensure switchboard is answered promptly and that callers are dealt with in a professional, helpful manner
- Carry out general reception duties, ensuring that a high standard of customer care is adopted at all times
- Answer and maintain the helpdesk and provide customer support through the timely answering of requests, allocation of reference numbers and the forwarding of requests to the relevant facilities team
- Print off appropriate work dockets as and when required, and pass these on to the appropriate Facilities teams
- Maintain computerised maintenance system on behalf of Engineering, raising, closing and filing electronic work requests as required
- Assist management team as and when required with admin matters

Requirments:

- Previous helpdesk experience
- Ideally have some experience within the healthcare industry
- Excellent verbal and written communication skills
- Available immediately